Creative Services Manager Sr- Brand Marketing

District of Columbia, USA (On-site)

$50K/yr – $223K/yrSenior Level8+ years expFull time

Posted 1 day ago

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Job Summary

Own and drive high-visibility creative initiatives that strengthen brand and business impact, translating customer insights into cohesive multi-channel work while guiding senior stakeholders.

  • Lead concept development and brand storytelling from strategy through execution
  • Influence senior leaders and collaborate across Marketing, Brand, Digital, and Enterprise teams

Job Description

Responsibilities

  • Lead high-visibility creative initiatives that strengthen PNC’s brand, reputation, and business impact.
  • Set and communicate a clear creative vision that inspires innovation, elevates quality, and aligns teams around strategic outcomes.
  • Present and champion creative recommendations to senior leadership and executive stakeholders.
  • Ensure creative work reflects PNC’s brand standards, strategy, positioning, and customer experience goals.
  • Lead creative development for sponsorship activations, experiences, campaigns, partnerships, and integrated marketing efforts.
  • Evolve brand expression across channels while maintaining consistency, clarity, and business alignment.
  • Serve as a trusted creative advisor to senior marketing leaders, business stakeholders, and cross-functional teams.
  • Translate customer insights, business objectives, and brand strategy into compelling creative solutions for cornerstone initiatives.
  • Partner with internal teams and external agencies to deliver cohesive work across digital experiences and enterprise marketing programs.
  • Influence decisions through strong creative judgment, strategic thinking, and executive-level communication.

Requirements

  • 8+ years of experience in brand marketing, creative direction, or integrated campaign development within an agency, in-house agency, or enterprise marketing environment.
  • Proven ability to lead concept development, brand storytelling, and multi-channel work from strategy through execution.
  • Strong understanding of brand systems, sponsorship marketing, digital experiences, accessibility standards, and integrated marketing practices.
  • Demonstrated people leadership experience, including coaching, developing, and guiding creative talent in a fast-paced environment.
  • Ability to influence senior stakeholders, present creative recommendations clearly, and build alignment across creative and non-creative audiences.
  • Experience applying emerging creative technologies, including AI-enabled tools, to improve exploration, efficiency, and delivery while maintaining quality and brand governance.

Preferred

  • Advertising, Brand Management, Communication, Design, Marketing, Marketing Communications (MarCom), Online Advertising, Writing
  • Masters degree, PhD, or certifications desirable.

Benefits

  • PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
  • In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
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PNC

3.5 Glassdoor

We’ll help keep your money boring so your life doesn’t have to be. pnc.co/guidelines

Pittsburgh, Pennsylvania, USA
63K employees (828 in marketing)
58% recommend to a friend
65% CEO approval

Traffic Signals

Monthly Visitors
26.7M
Monthly Google Ads Budget
$2M
Traffic Source Mix
Search
22.2%
Direct
73.8%
Referral
3.4%
Social
0.1%
Paid
0.4%

Headcount Trend

Current headcount: ~63.4K

Marketing Team

Marketing Team Size
661 (1% of company)
Median Career Experience
17 years
Median Tenure
8.3 years
Marketing Roles Posted (Last 30 Days)
17

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