Creative Services Manager

Oakland, CA (Hybrid)

$90K/yr – $110K/yrMid Level5+ years expFull time

Posted 4 months ago

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Job Summary

Lead DJDS's creative output and visual identity, directing design across touchpoints and a forthcoming website overhaul.

  • Own DJDS's visual identity across touchpoints, from social to proposals.
  • Must-have: 5+ years of design leadership with a diverse, multi-format portfolio.
  • Standout: Experience coordinating cross-team deliverables and a design workflow.

Job Description

Responsibilities

  • Own and evolve DJDS's visual identity across all touchpoints: social media, client deliverables, the website, and beyond.
  • Establish and maintain design guidelines: fonts, color standards, logo lockups, and templates for our core communications channels.
  • Translate DJDS's design ethos and mission into outputs that feel true to who we are and the communities we serve.
  • Provide creative direction for a forthcoming website overhaul and lead in-house graphic production.
  • Coordinate timelines, inputs, and deliverables across the organization, including for fee-for-service projects.
  • Build lightweight systems (templates, trackers, checklists) that make everyone's work easier to find, easier to complete, and easier to hand off.
  • Flag risks early, resolve blockers, and keep things moving without waiting to be asked.
  • Provide day-to-day graphic design support for active and potential design studio projects: client presentations, final documentation packages, community engagement materials.
  • Attend Project Manager and Milestone Meetings to create and complete deliverables alongside the design team.
  • Organize community engagement assets so they're findable, reusable, and ready when the team needs them.

Requirements

  • 5+ years in a comparable role. Scope and demonstrated impact matter more than a number, but this is not an early-career position.
  • Proven experience managing people, and a genuine desire to keep doing it.
  • A portfolio that demonstrates: range across output types (decks, reports, social assets, web, print, community materials), adaptability across communities and organizations, and creativity you're proud of.
  • Cultural competency, demonstrated through your work and not just listed on your resume.
  • Proficiency in Adobe Creative Suite (required).
  • Google Workspace and Microsoft Office (required).
  • WordPress and/or Webflow for website ownership (required).
  • Some hands-on experience with AI tools in your workflow. You can reference tools you've used or ways you're experimenting with AI in your design process.

Preferred

  • Experience at a startup, scale-up, or mission-driven organization where the infrastructure was still being built.
  • Familiarity with community engagement processes and producing culturally relevant engagement materials.
  • Experience supporting fundraising collateral, thought leadership content, or RFP/proposal production.
  • Background in social enterprise, nonprofit, or design-centered organizations, especially where you've had to craft a case for support, articulate a problem statement, or pitch a solution.
  • Experience with ClickUp, Notion, or similar project management tools.
  • A strong visual sensibility and curiosity about current design trends, color theory, digital design, and the cultural contexts that shape visual communication.

Benefits

  • 100% employer-covered medical, dental, and vision for employees and their children under 26, with optional coverage for domestic partners, long-term disability, and life insurance.
  • Generous paid time off: vacation (tiered by tenure), sick leave, bereavement, jury duty, and 16 total holidays (12 standard + 4 flexible personal days).
  • Up to 12 weeks of fully paid parental leave, supported by California state benefits and DJDS supplemental pay.
Designing Justice + Designing Spaces logo

Designing Justice + Designing Spaces

Architecture to end mass incarceration.

Founded in 2016
17 employees (9 in marketing)

Traffic Signals

Monthly Visitors
3.5K
Traffic Source Mix
Search
27.4%
Direct
48.2%
Referral
6%
Social
16.9%
Paid
1.4%

Headcount Trend

Current headcount: ~18

Marketing Team

Marketing Team Size
2 (12% of company)

Recent News