Own end-to-end creative operations from intake to production, driving multi-channel delivery through robust process playbooks and a focus on efficiency.

• Triage and traffic all new creative requests, quickly identifying owners and next steps.
• Project manage creative development end-to-end across video, digital, social, OOH, direct mail, events, and sales collateral.
• Build and manage workback schedules with dependencies from marketing and creative playbooks to hit timelines and budgets.
• Hold Creative Garage team and partners accountable to timelines and budgets.
• Apply process improvement methodologies to continuously improve productivity and throughput.
• Identify and document tool and process innovations to raise studio efficiency and quality.
• Build relationships with client partners, educate on studio processes, and consult on solutions.
• Anticipate bottlenecks, escalate when needed, and balance business and technical constraints.
• Present studio work and updates to stakeholders and cross-functional partners.
• Promote transparency and a sense of community within the team.