Responsibilities

• Translate creative briefs into clear production plans, identifying scope, timelines, resources, risks, dependencies, and delivery achievements.
• Manage creative production workstreams across digital, video, visual design, copywriting, ensuring work is delivered on time, to brief, and to Arm’s brand standard
• Coordinate agency workflows and budget for larger production or more complex projects
• Manage the end-to-end website design-to-development production process, including intake, requirements gathering, collaborator alignment, content handoff, CMS coordination, QA, approvals, publishing readiness, and post-launch asset governance.
• Own and improve digital asset management practices, including asset intake, metadata, version control, naming conventions, rights / usage mentorship, searchability, archival, and collaborator access.
• Use Asana as the central project management tool to plan work, manage dependencies, track progress, surface risks, and keep collaborators aligned across multiple concurrent projects.
• Partner with Marketing, Legal, Finance, People, BU, Sales, and other collaborators to clarify requirements, resolve blockers, manage prioritisation, and drive delivery decisions.
• Drive video production workflows, including pre-production planning, shoot logistics, collaborator reviews, post-production timelines, asset delivery, and final approvals.

Requirements

• 10 years’ hands-on experience in a production management or project management in creative/ production agency
• Experience in fast-paced working environment
• Experience working across US/UK/APAC global teams
• Strong understanding of multiple types of design-to-deliver creative workflows
• Experience in managing digital production and familiar with CMS-based workflows
• Experience with digital assets management tools and processes
• Experience in Agile Methodology to manage workflow
• Strong Asana expertise
• Familiar with AI tools like ChatGPT, Claude, or similar for workflow automation and creative output improvement

Preferred

• Technology company experience is desirable
• Fast learner and self-motivator
• Strong communication and stakeholder management skills
• Able to surface issues early and propose practical solutions
• Experience in fast-paced working environment