Responsibilities

• Managing creative workflows from intake through delivery, including project scoping, resourcing, scheduling, and prioritization.
• Building deep relationships across internal teams and external partners, communicating with clarity and grace while aligning stakeholders around goals, expectations, timelines, and deliverables.
• Partnering with designers and creative teams to improve processes, remove roadblocks, and ensure projects have the right inputs and resources.
• Developing and implementing AI-powered tools, automations, and workflows that improve efficiency across the creative organization.
• Building and maintaining systems in Figma, Jira, and other creative collaboration platforms to improve visibility, organization, and team productivity.
• Evaluating emerging AI and creative technologies and identifying opportunities to integrate them into existing workflows. Evolving team tools, systems, and workflows to support a fast-moving creative organization.

Requirements

• Have a Bachelor's in Design, Technology, Communications, Business, or a related field (or equivalent professional experience). With 5–8 years of experience in creative operations, creative project management, creative technology, or a related creative role.
• Demonstrate a deep understanding of design and creative workflows, particularly within Figma, and how designers and creative teams move from concept through final delivery.
• Have experience managing complex creative projects and stakeholders, balancing priorities, resources, timelines, and competing needs across multiple initiatives.
• Build trust and alignment across internal and external teams. Communicate with clarity, diplomacy, and grace, and comfortably navigate differing perspectives, priorities, and levels of seniority.
• Demonstrate curiosity and fluency with AI tools, automation, and emerging technologies, with the ability to turn new capabilities into practical creative workflows.
• Use Figma, Jira, Adobe Creative Cloud, and collaboration tools to organize and improve creative work. Experience building automated or AI-powered workflows is highly valued.

Benefits

• Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.