Responsibilities

• Creative intake, traffic, and resourcing : Owns creative project intake, project management, and traffic management, assigns project IDs and templates, partners with the Creative Director to allocate design, copy, and review resources; prioritizes work based on criticality and deadlines, and manages schedules, dashboards, and cross-functional touchpoints to ensure on-time delivery in a high-volume environment
• Workflow, systems, and operations optimization : Designs, manages, and continuously improves Creative Services workflows, SOPs, and project management processes; analyzes system needs, stays current on relevant technologies, maintains the creative tech stack, and recommends new tools or enhancements
• DAM strategy and asset management: Leads asset collection, organization, metadata tagging, rights management, formatting, and archiving in the Pharmavite DAM; partners with the Creative Director to define DAM strategy, policies, and procedures; manages permissions, trains users, and supports asset retrieval
• Quality control, governance, and reviews: Manages proofing process of assets for accuracy and quality prior to final delivery, supports designers and vendors through QC processes, maintains approval and asset archives, and manages monthly cross-functional reviews of updated product packaging with documented visual and written logs
• Reporting, enablement, and business partnership : Develops and delivers onboarding and training for Creative and cross-functional teams; pulls and analyzes workflow data (capacity, turnaround times, workload, project mix) to enable forecasting; collaborates closely with Business Excellence on communications and active initiatives; manages shared creative supplies and operational needs

Requirements

• Seven+ years' experience in an in-house creative department (preferred) or external agency, working in Digital Asset Management and Project Management.
• Knowledge/Skills/Abilities: Proficient Macintosh computer skills, knowledge of PC environment
• Knowledge/Skills/Abilities: Proficient in Adobe Creative Suite, Microsoft Office, and DAM software operation
• Knowledge/Skills/Abilities: Demonstrated ability to use AI tools (e.g., Copilot, generative AI, workflow automation) to improve speed, quality, and efficiency across creative and operational tasks
• Knowledge/Skills/Abilities: Ability to evaluate emerging technologies and integrate them into daily workflows to enhance productivity
• Knowledge/Skills/Abilities: Adaptability and learning agility, with the ability to quickly adjust to new tools, processes, and shifting priorities in a fast‑moving environment
• Knowledge/Skills/Abilities: Strong attention to detail
• Knowledge/Skills/Abilities: Demonstrated ability to communicate clearly, concisely and openly with stakeholders, team members, and vendors on project needs
• Knowledge/Skills/Abilities: Initiative to continually maximize efficiencies and effect improvements through relationship building and monitoring of process breakdowns
• Knowledge/Skills/Abilities: Successful track record creating and managing project timelines/traffic for a creative agency or in-house team
• Knowledge/Skills/Abilities: Proactive mindset toward continuous improvement, experimentation, and evolving ways of working
• Bachelor’s degree or equivalent preferred

Preferred

Benefits

• Pharmavite is committed to meeting the needs of our employees and their families with a Total Rewards package that's as comprehensive as the vitamins and supplements we deliver to consumers.
• With competitive compensation programs and standout benefits, we provide employees with optimal health and well-being -- as well as peace of mind.
• These rewards -- plus our new recognition program -- ensure employees feel supported both at work and home.