Copywriter, Card Benefits - Card and Connected Commerce Content

New York City, NY (On-site)

$70K/yr – $90K/yrMid Level2+ years expFull time

Posted 2 weeks ago

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Job Summary

Own the newsletter copy for Chase credit cards, shaping tone across card emails, travel content, and partner communications while driving impact with data informed tweaks.

  • Ownership: manage the card newsletter program and editorial voice with cross‑team alignment.
  • Content engine: craft and edit branded emails and lifestyle content for readers and partners.
  • Performance: apply insights to lift open rates, engagement, and conversions under tight deadlines.

Job Description

Responsibilities

  • Write, and edit copy for marketing newsletters and partner emails across Chase’s credit card portfolio.
  • Ensure copy is clear, engaging and aligned with brand messaging.
  • Maintain the applicable brand voice for each card and uphold high standards for JPMC content.
  • Provide copywriting and editing support for additional digital projects within Card and Chase Travel.
  • Collaborate well with other editors, project managers, designers and internal stakeholders.
  • Apply data and insights to continuously optimize content for impact and performance.
  • Partner with the VP, Card Benefits Content to expand the credit card newsletter program and evolve editorial tone and content pillars.
  • Stay current on trends in personal finance, travel, dining, and lifestyle journalism, bringing fresh ideas and editorial rigor to every piece.

Requirements

  • 2+ years of writing and editing experience with branded content, email marketing newsletters, or digital editorial with a strong portfolio of work.
  • Strong written and verbal communication skills.
  • Highly organized. Ability to manage multiple projects and hit tight deadlines independently.
  • Ability to collaborate effectively with stakeholders to align content with goals.
  • Ability to work quickly, manage multiple high-volume projects and deliver impactful results while respecting dependencies.
  • Proven ability to interpret and execute marketing content briefs to create engaging content within tight deadlines.
  • Strong understanding of narrative storytelling and engaging readers through brand-owned content.
  • Genuine curiosity about card benefits, travel and lifestyle content.

Preferred

  • Bachelor’s degree.
  • Experience in travel, hospitality, or lifestyle content.
  • Experience working in a regulated or compliance-sensitive environment with structured review and approval processes.
  • Portfolio

Benefits

  • comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

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