Responsibilities

• Own copywriting and editing for our clients across core content deliverables, with ability to apply foundational writing, editing, and content marketing best practices. Tasks may include writing core pages (website copy), landing pages, blogs, and larger content pieces deemed important to the client’s business, with a Content Lead’s assignment direction.
• Think strategically about the purpose behind each assignment — the audience, the funnel stage, and the client’s goals — so every piece does a clear job, not just fill a brief or foundational outline.
• Collaborate with Managing Editor and Content Leads across numerous client accounts, attending regular meetings with clients and internal teams to fully understand a client’s copy needs and to establish strong relationships with clients.
• Assist with creating comprehensive, informative content briefs to help writers create copy that aligns with client tone, voice, style points, and goals.
• Conduct in-depth subject matter research to create and edit well-written and well-sourced copy.
• Ensure that deliverables meet or exceed all deadlines.
• Revise, self-edit, and proofread content for grammar, tone and voice, and the client’s preferred style — fact-checking all claims, data, and sources.
• Communicate with management, SEO teams, Client Services, and other internal teams on key project metrics, timelines, and campaign goals.
• Communicate proactively about timelines, capacity, and potential blockers so deadlines stay on track and there are no surprises.
• Use LLM-assisted writing and research tools responsibly to support ideation, research, and drafting, always fact-checking, editing, and ensuring originality so every deliverable meets NP Digital and client standards.

Requirements

• At least 2-3 years of professional writing and editing experience, with an established writing and editing portfolio.
• Bachelor’s degree in journalism, communication, English, or similar specialty is required.
• Strong research and journalistic instincts, with the ability to find and vet credible sources, consult subject-matter experts if needed, verify facts, and turn dense material into clear, accurate narratives.
• Proficient in using various writing styles and guidelines, including Associated Press (AP), and familiarity following brand style guides.
• Extensive knowledge and experience using Microsoft Word, including track changes.
• A firm understanding of LLMs (e.g., ChatGPT, Claude, Gemini, Perplexity, etc.) — including their strengths, limitations, and best-fit uses — with the skill to prompt them effectively and to catch/edit hallucinations, inaccuracies, and off-voice output.
• Overall knowledge and experience of major content marketing strategies, including writing with the inverted pyramid methodology, breaking up walls of text, internal linking and accessibility best practices, and more.
• Outstanding verbal and written communication skills.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities and complete assignments within deadline.
• A passion for human-first writing and editing with the ability to see the value LLMs can bring to both processes.

Preferred

• In-house or freelance content writing experience for clients within a digital marketing agency is highly preferred.

Benefits

• National Anthem Blue Cross medical plans; EPO, PPO, and HDHP options available
• Flexible paid time off; 16 weeks maternity and 6 weeks paternity leave
• Health Savings Accounts with employer contribution, Healthcare Flexible Spending Accounts, Dependent Care FSA
• Vision and dental coverage
• Employer-paid short-term disability and life and AD&D insurance
• Employer-paid premium subscription to the Calm app
• Employer-paid virtual healthcare support through First Stop Health
• Voluntary pet insurance for your furry family members
• Voluntary accident, hospital indemnity, critical illness, and supplemental life insurance
• New hire technology stipend to set up home office