Content Strategist I, Digital Experience at Resurgent Capital Services | Greenville, SC

Resurgent Capital Services

Content Strategist I, Digital Experience

Greenville, SC (On-site)

Salary Not AvailableIntern/New Grad1+ years expFull time

Posted 4 months ago

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Job Summary

Lead content creation and design across channels with an AI-first mindset to accelerate production and collaborate across teams.

Create engaging branded content across email, social, and other channels per calendars and goals.
1–2 years in content creation with Figma, PPT, and Adobe tools.
AI-first thinking to speed concepting and cross-functional collaboration.

Job Description

Responsibilities

Create engaging and informative branded content (written, visual, etc.) based on pre-defined scopes, editorial calendars, and campaign objectives.
Proactively uses AI tools to self-serve answers, explore creative concepts, and accelerate content development before escalating questions to others.
Execute writing and designing of content across multiple digital channels, including email, SMS, direct voice mail, paid media, and social platforms.
Develop and maintain an understanding of best practices for major social media platforms, including which content types and approaches perform best on each channel.
Compile social media trends, performance insights, and content ideas, and share recommendations with the Digital Experience team.
Design content for optimal presentation and usability across various digital platforms (e.g., email, social media, PPTs).
Collaborate with internal stakeholders, subject matter experts, and cross-functional partners to gather inputs, refine messaging, and deliver content within established timelines.
Participate in brainstorming sessions and provides thoughtful feedback on content ideas.
Support the Communications and Digital Experience teams with overflow or ad hoc projects as business needs require.
Build knowledge around the Accounts Receivables industry and how Resurgent Capital Services’ policies and procedures compare to others in the industry

Requirements

1–2 years of experience (including internships and/or relevant course work in content creation or relevant field)
1–2 years of relevant experience required in Figma, PPT, and Adobe Products (Photoshop, Illustrator, InDesign)
AI first mentality
Strong writing and editing skills with a keen eye for detail
Ability to work well with others and in cross functional teams
Able to articulate thoughts, ideas and opinions professionally in written and verbal communication
Exceptional organizational skills, able to multitask and appropriately prioritize workload in a fast-paced environment
Passion for both marketing and analytics
Highly motivated and independent
Bachelor’s degree in Graphic Design, Communications, Marketing, or related field required.
Portfolio of content that balances empathy with the customer and compelling CTAs

Preferred

Experience with responsive design email frameworks preferred (MJML), not required

Resurgent Capital Services

At Resurgent Capital Services, we’re not just about debt collection; we’re about fostering personal and professional excellence. Our mission is two-fold: to deliver exceptional customer service and create a thriving environment where talented individuals can flourish. Joining Resurgent means joining a community where your contributions matter. We have offices located in Greenville, SC and Cincinnati, OH.Resurgent's Maryland License ID: 2301NMLSID #2301NMLS Consumer access: https://bit.ly/2Y4yMA0To review our Social Media Guidelines, visit https://portal.resurgent.com/terms-conditions-disclosures#social

Founded in 1998

Greenville, South Carolina, USA

562 employees (9 in marketing)

www.Resurgent.com