Content Operations Manager

Evanston, IL (Hybrid)

$50K/yr – $65K/yrMid Level4+ years expFull time

Posted 1 day ago

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Job Summary

Own end-to-end content operations and email marketing workstreams, coordinating editorial production, optimization, and performance analysis across content, SEO, and campaigns.

  • Lead content lifecycle from drafting to publishing and scheduling
  • Collaborate with writers, designers, SEO, and stakeholders to keep workflows moving
  • Refine and test email campaigns and track outcomes for continuous improvement

Job Description

Responsibilities

  • Content Pipeline & Editorial Operations: Own the full content lifecycle in our project management system—drafting, review, revision, approval, scheduling, and publishing—keeping statuses accurate and deadlines visible
  • Coordinate between writers, designers, SEO, and internal stakeholders so work moves forward without stalling on approvals or assets
  • Edit all content for clarity, accuracy, grammar, and structure before it goes live
  • Enforce our brand guide across everything we publish: voice, terminology, formatting, disclosure language, and product claims
  • Catch factual and compliance issues—especially around coverage terms and pricing—before content reaches customers
  • Email Marketing & Performance: Build, QA, and send partner newsletters in our email platform, proofing and testing across clients and devices before every send
  • Manage send schedules and run post-send checks to catch any issues quickly
  • Review email performance after each send—opens, clicks, engagement patterns—and bring clear observations back to the team
  • Propose and run tests on subject lines, send times, layout, and CTAs, tracking whether results hold up over time and turning learnings into standing improvements
  • SEO & Content Strategy Support: Apply on-page SEO fundamentals during review: titles, meta descriptions, headers, internal linking, and schema markup

Requirements

  • 4–6 years in content operations, content marketing, editorial production, or a similar role, with experience owning a publishing process end to end
  • Genuinely strong editing skills—you catch what other people miss and can explain why something needs to change
  • Competent, efficient writer who produces clean marketing copy without extensive revision cycles
  • Hands-on WordPress experience: you can publish and format posts, manage media, handle categories and tags, and make routine page edits without developer support
  • Working knowledge of SEO fundamentals and how they apply to editing and publishing decisions
  • Experience with an email marketing platform (Ontraport, Klaviyo, HubSpot, Mailchimp, or similar) and comfort building, testing, and analyzing email campaigns
  • Basic comfort with data—pulling numbers, working in spreadsheets, and sanity-checking figures before they're published
  • Detail-oriented in a way that shows up in your work: you keep systems current, flag issues early, and don't let things slip

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
BriteCo logo

BriteCo

4.2 Glassdoor

We're BriteCo—making jewelry and wedding event insurance faster, easier, and more affordable, wherever and whenever you choose.At BriteCo, we know your most cherished possessions and moments deserve the best protection. That’s why we offer comprehensive, 5-star rated insurance for your jewelry, watches, wedding day, and special events. Backed by an AM Best A+ rated insurance carrier, we deliver peace of mind with seamless, white-glove customer support.Our jewelry and watch insurance provides up to 125% of the appraised value with $0 deductibles, ensuring your valuables are covered against loss, theft, damage, and even mysterious disappearance—anywhere in the world. We also offer wedding and event insurance to safeguard your big day from general liability, cancellations, weather disruptions, unexpected mishaps and more—so you can celebrate with confidence.With BriteCo, you can focus on what truly matters: celebrating life’s most meaningful moments with modern protection. Get a quote in seconds and secure your policy in minutes.

Founded in 2017
Evanston, Illinois, USA
38 employees (6 in marketing)
100% recommend to a friend

Traffic Signals

Monthly Visitors
158.9K
Monthly Google Ads Budget
$63.5K
Traffic Source Mix
Search
43.3%
Direct
47.5%
Referral
5.1%
Social
2.6%
Paid
1.3%

Headcount Trend

Current headcount: ~38

Marketing Team

Marketing Team Size
5 (13% of company)
Median Tenure
2.1 years
Marketing Roles Posted (Last 30 Days)
1

Funding

Total Funding
$11M
Last Raise
$2M
Seed, 7 years ago

Funding History

  • Mar 2019
    Seed • $2M

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