Responsibilities

• This role goes beyond writing blogs. You'll work closely with product managers, designers, engineers, customer success, and sales to tell compelling stories about our products and customers.
• You'll create content such as:
• 📝 Product blogs announcing new features and enhancements
• 📖 Customer success stories and case studies
• 🎥 Video scripts and product demo content
• 🎤 Webinar slides and educational materials
• 📄 Brochures, website content, and email campaigns
• 💡 Thought leadership articles on event technology and AI
• You'll interview customers, learn about new product releases, simplify complex ideas, and create content that educates, inspires, and drives business growth.

Requirements

• BA/BS degree in English, Journalism, Communications, Marketing, Business, or related field.
• Exceptional writing, storytelling, and editing skills.
• Ability to write for different audiences and formats while maintaining a consistent brand voice.
• Strong customer interviewing and research skills.
• Ability to understand and communicate technology concepts to business audiences.
• Outstanding written communication skills with the ability to explain complex concepts clearly and simply.
• Ability to quickly learn software products and technical concepts.
• Experience creating technical documentation, instructional materials, or knowledge base content is preferred.
• Experience creating B2B marketing content, customer stories, or digital content is preferred.
• Familiarity with SEO, AEO, content marketing, webinar production, or video scripting is a plus.

Preferred

• Experience creating technical documentation, instructional materials, or knowledge base content is preferred.
• Experience creating B2B marketing content, customer stories, or digital content is preferred.
• Familiarity with SEO, AEO, content marketing, webinar production, or video scripting is a plus.

Benefits

• Medical benefits (medical, dental, vision)
• 18 days of paid sick leave and vacation, plus 10 paid holidays per year
• Two company-provided lunches and Bagel Wednesday!
• Work from home every Friday
• In-office gym
• Fast-growing career potential
• Fun, upbeat, and collaborative office environment