Responsibilities

• Edit, write, and research copy for multiple channels, including blog posts, landing pages, emails, and newsletters, optimizing for SEO and AI search when needed
• Manage the editorial production process, working closely with internal and external contributors to shape pieces and bring them to life
• Be a steward of Squarespace’s voice and tone, ensuring it corresponds with each content surface while giving the audience what they need to be successful
• Collaborate with SEO, Product, and Creative teams to produce content across Squarespace digital properties
• Develop expertise in Squarespace website, marketing, domains, and commerce features
• Contribute to blog and newsletter reporting, concepting, and strategy
• Create content with a mind for educating and attracting Spanish, German, French, Italian, Portuguese, and Japanese users

Requirements

• 7+ years experience in content creation or management across multiple formats, with an emphasis on blog posts, how-to content, and long-form pieces like features, guides, and whitepapers.
• Exceptional written skills, experience in user-focused SaaS writing preferred
• Comfortable using AI tools to support content development processes
• Experience working in a cross-functional environment with multiple partners
• Knowledge of broader digital marketing practices such as SEO and email marketing
• Demonstrated success creating content that helps drive topline marketing goals
• Collaborate well and bring a positive energy to the team
• Well-versed in publishing content in a CMS
• Welcome feedback, can easily revise content based on stakeholder input, are accustomed to speed, and motivated by a high-performing team

Preferred

• Experience managing editorial freelancers
• Familiarity with multilingual content creation for audiences such as Spanish, German, French, Italian, Portuguese, and Japanese
• Experience with editorial strategy and cross-functional projects
• SaaS writing experience

Benefits

• A choice between medical plans with an option for 100% covered premiums
• Fertility and adoption benefits
• Access to supplemental insurance plans for additional coverage
• Headspace mindfulness app subscription
• Global Employee Assistance Program
• Retirement benefits with employer match
• Flexible paid time off
• 12 weeks paid parental leave and family care leave
• Pretax commuter benefit
• Education reimbursement
• Employee donation match to community organizations
• 7 Global Employee Resource Groups (ERGs)
• Dog-friendly workplace
• Free lunch and snacks
• Private rooftop
• Hack week twice per year