Content Foundation Transformation Specialist -Vice President

New York, USA (On-site)

$133K/yr – $190K/yrSenior Level7+ years expFull time

Posted 4 months ago

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Job Summary

Drive end-to-end AI-enabled transformation for DAM/content operations by translating vision into roadmaps and leading cross-functional delivery.

  • Own end-to-end delivery for DAM/content capabilities from discovery to rollout
  • Must-have: 7+ years in transformation and cross-functional program leadership
  • Standout: Deep AI/DAM experience with embeddings, NLP/LLM, RAG, and model monitoring

Job Description

Responsibilities

  • Partner with the Foundational Content Transformation Lead to convert vision into quarterly roadmaps, OKRs, and phased delivery plans; drive execution across multiple workstreams.
  • Own end-to-end delivery for assigned capabilities (discovery, requirements, solution design, prototyping, testing, rollout, and optimization) with clear acceptance criteria and success metrics.
  • Define AI enablement needs with engineering for DAM and content operations: embeddings/vector search, NLP/LLM metadata enrichment, computer vision/OCR, RAG for discovery and reuse.
  • Establish data foundations and quality loops: labeling standards, human-in-the-loop review, model evaluation (precision/recall, NDCG), monitoring, drift detection, and feedback capture.
  • Drive change management and enterprise adoption: playbooks, training, office hours, communities of practice, onboarding, and ongoing enablement for marketer self-service.
  • Measure and report value realization via dashboards: reuse rates, search success, cycle-time reduction, asset discovery time, production cost savings, licensing utilization, compliance exceptions.
  • Collaborate deeply with Product and Technology to design scalable integration patterns across martech and creative ecosystems (CMS, CRM/CDP, marketing automation, creative tools, adtech), and run ideation and alignment sessions across matrixed LOB stakeholders; consolidate inputs into prioritized solutions and clear phased delivery plans.
  • Support governance routines and controls: metadata and taxonomy councils, rights and licensing guardrails, policy adherence, change control and auditability.
  • Execute pilots and phased rollouts across LOBs; manage readiness checklists, migration plans, and incident triage with postmortems and continuous improvement.
  • Create compelling communications: executive summaries, status updates, demos, and storytelling that connect AI capabilities to business outcomes.
  • Proactively identify risks, dependencies, and blockers; drive resolution with cross-functional partners and escalate as needed.

Requirements

  • 7+ years in transformation, program delivery, or solution leadership for DAM/content platforms, marketing technology, or related domains.
  • Well-versed in AI applied to DAM and content operations: embeddings/vector search, NLP/LLM pipelines for metadata enrichment and content transformation, computer vision/OCR, RAG, model evaluation and monitoring.
  • Demonstrated success delivering complex, cross-functional initiatives in a large, cross-matrix organization.
  • Comfortable operating in ambiguity and high-pressure environments; creative problem-solver who frames options, drives decisions, and executes with urgency.
  • Strong analytical skills with structured requirements management and KPI-driven delivery.
  • Proficient with agile practices and collaboration tools (e.g., Jira, Confluence, Microsoft Teams).
  • Excellent communication, stakeholder management, and storytelling skills across all levels, including senior leaders.

Preferred

  • Experience implementing and operating enterprise DAM platforms (e.g., Adobe Experience Manager Assets or comparable) and integrating with CMS, CRM/CDP, marketing automation, creative tools, and adtech.
  • Knowledge of metadata standards, taxonomy design, rights and licensing management, and creative operations/workflows.
  • Familiarity with MLOps practices: data pipelines, model lifecycle management, evaluation frameworks, and governance.
  • Experience with UX research and usability testing for content discovery and workflow tools.
  • Vendor management and contract coordination experience for DAM, AI, or martech solutions.

Benefits

  • comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
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With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets. We serve millions of customers and many of the world’s most prominent corporate, institutional, and government clients daily, managing assets and investments, offering business advice and strategies, and providing innovative banking solutions and services.Social Media Terms and Conditions: https://bit.ly/JPMCSocialTerms© 2024 JPMorgan Chase & Co. All rights reserved. JPMorganChase is an Equal Opportunity Employer, including Disability/Veterans.

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