Content Editorial Manager at SolarWinds | Austin, TX

SolarWinds

Content Editorial Manager

Austin, TX (On-site)

Salary Not AvailableSenior Level7+ years expFull time

Posted 3 months ago

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Job Summary

Drive AI-enabled promotion workflows and multi-surface publishing for enterprise content, coordinating editorial, review, and performance optimization.

Must-have: 7+ years in B2B content marketing or editorial operations.
Standout: Hands-on AI workflow design and cross-channel publishing experience.

Job Description

Responsibilities

AI-Enabled Promotion Patterns & Workflows: Partner with AI and operations counterparts to codify and maintain standard multi-surface promotion patterns in our AI + automation stack, keeping the Editorial Promotions Playbook and promotion orchestration agents accurate and usable.
AI-Enabled Promotion Patterns & Workflows: Use AI tools and agents to draft and refine channel-specific copy and promotion plans, then edit, sequence, and QA outputs for brand voice, legal constraints, and alignment with content review decisions.
AI-Enabled Promotion Patterns & Workflows: Serve as the human in the loop for AI in promotions, continuously improving prompts, patterns, and workflows based on performance and stakeholder feedback.
Multi-Surface Publishing & Orchestration: Design, own, and continuously refine the multi-surface editorial promotions calendar (blog, THWACK, email, social, partner/campaign surfaces), ensuring reviewed content is prioritized, adapted by channel, and published in the right format and sequence.
Multi-Surface Publishing & Orchestration: Define editorial themes, cadences, and publishing windows that connect launches, campaigns, and always-on content into a coherent, forward-looking editorial plan.
Multi-Surface Publishing & Orchestration: Own the end-to-end content review workflow for in-scope marketing content, coordinating reviewers, managing priorities, and ensuring SLAs and quality standards are consistently met.
Multi-Surface Publishing & Orchestration: Orchestrate major launches, campaigns, research, and executive content across web, social, email, community, and other channels so they land as coherent, connected programs rather than one-off posts.
Multi-Surface Publishing & Orchestration: Ensure every published asset meets basic promo hygiene, including clean tracking, correct metadata and tags, and clear CTAs and cross-links into related journeys.
Analytics & Optimization: Partner with analytics, SEO, and marketing operations to track publishing throughput, time-to-publish after content review, cross-channel coverage, and surface-level engagement.
Analytics & Optimization: Use performance insights to refine playbooks and promotion patterns, recommending what to scale back or double down on.
Analytics & Optimization: Deliver concise, regular reporting on what shipped, where it showed up, how it performed, and what we’re changing as a result.
Qualifications - Experience section consolidated as required.

Requirements

7+ years in B2B content marketing, editorial operations, or digital publishing, ideally in enterprise software, IT, or developer-focused environments.
Hands-on experience using AI tools in content or marketing workflows (e.g., ChatGPT, Claude, Copilot, Perplexity, Jasper, Writer, or similar).
Preferred experience with workflow automation tools (e.g., Zapier, Make, n8n) and managing/refining agentic AI workflows (e.g., via Glean or similar tools).
Demonstrated ownership of an editorial or promotions calendar and a content review / editorial approval process spanning multiple channels (blog, community, social, email, etc.).
Experience working with project management tools (ideally Asana) to run content workflows end-to-end.
Comfort working cross-functionally with senior leaders, legal, product marketing, and regional teams.

Preferred

AI & Automation Skills - Builder mindset: you’re excited to help design and refine playbooks, templates, and AI-powered workflows, not just follow them.
- Practical experience using AI tools as part of your workflow, not just experimenting:
Prompting LLMs to draft channel-specific copy that you then refine.
Using AI to support research, ideation, and pattern detection.
Familiarity with at least one workflow automation tool or approach (e.g., n8n, Zapier, Make, or similar) and a willingness to partner closely with technical owners to encode playbooks into automations.
Comfort acting as a “human quality gate” for AI outputs, especially around brand, safety, and legal constraints.