Community Relations Specialist

USA (Remote)

$60K/yr – $80K/yrMid Level2+ years expFull time

Posted 2 days ago

Job Summary

Own the full cycle of community engagement in Phoenix, driving brand presence, resident outreach, and partner relationships while coordinating with field teams to support service readiness and growth.

Plan and attend community events, resident outreach, and engagement activities
Build relationships with property managers, HOAs, and community leaders
Represent Pavlov at meetings, expos, and networking events

Job Description

Responsibilities

Community & Market Engagement
Serve as Pavlov Media’s local brand ambassador across the Phoenix, AZ markets
Plan and attend community events, resident outreach, and engagement activities
Build relationships with property managers, HOAs, and community leaders
Represent Pavlov at meetings, expos, and networking events
Densification & Growth Support
Support densification strategies to increase subscriber adoption in existing MDUs
Identify under‑penetrated opportunities within current markets
Partner with Account Managers and Field teams to align outreach with service readiness
Track outreach activity and market feedback in CRM tools

Requirements

2–3 years of experience in community relations, marketing, account management, or related field
Working knowledge of the Phoenix, AZ markets
Proficiency with CRM tools and Microsoft Office / Google Drive
Valid driver’s license; ability to travel regularly (25–40%)
Comfortable operating autonomously in a field‑based role
Strong relationship‑building and public‑facing communication skills

Preferred

Telecommunications, fiber, or MDU experience preferred

Benefits

15 company paid holidays
3 weeks PTO
Medical, Dental, Vision starting day one
401K with company match
Health and Flexible Savings Account
Life and AD&D, Spousal Life, Child Life Insurance Plans
Educational and professional reimbursement
Short- and long-term disability benefits

Pavlov Media

3.1 Glassdoor

Pavlov Media offers broadband and television services nationwide.We’ve been building great networks since 1990. In those days, it was our founder, Mark Scifres, crawling through attics to wire houses, apartments, dorms and Greek houses. Today, it’s a team of over 235 people. And we’re not just wiring buildings—we’re constantly expanding on a national fiber optic backbone that connects hundreds of MDU communities in more than 40 states. We’ve built a robust network and we’re continuously finding new ways to bring our users Simply Exceptional Connections Nationwide.

Founded in 1994

Champaign, Illinois, USA

226 employees (5 in marketing)

www.pavlovmedia.com

1% recommend to a friend

1% CEO approval