Community Outreach Specialist in Training at Miami Jewish Health | Miami, FL

Miami Jewish Health

Community Outreach Specialist in Training

Miami, FL (Unknown)

Salary Not AvailableIntern/New Grad4+ years expFull time

Posted 4 months ago

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Job Summary

Drive field outreach and enrollment momentum in healthcare settings by coordinating referrals, visits, and follow-up through the enrollment flow.

Own field outreach activities, scheduling tours, and follow-ups to move referrals toward enrollment.
Must-have: 3–5 years in healthcare, admissions, marketing, or sales with CRM experience.
Standout: Multilingual capabilities and regional market coordination enhance cross-team impact.

Job Description

Responsibilities

Supports the execution of the organization’s outreach strategy to drive referrals and enrollment growth
Attends networking meetings, community events, and referral source visits as assigned
Assists with building and nurturing relationships with ALFs, community organizations, and professional referral sources
Conducts planned and drop-in visits within assigned service areas
Supports presentations, exhibits, and community education initiatives
Tracks outreach activity, referrals, and relationship development in the CRM
Assists in evaluating outreach effectiveness and ROI of time spent versus referrals gained
Spends a significant portion of time in the field, with remaining time dedicated to follow-up, planning, and coordination
Supports follow-up on referrals generated through outreach and marketing efforts
Assists with nurturing prospective participants and families through education, tours, and consistent communication

Requirements

Bachelor’s degree required (Healthcare, Communications, Marketing, or related field preferred)
3 to 5 years of experience required; Healthcare, Admissions, Marketing, Sales, Customer Service, or related field preferred
Knowledge of the Florida Medicaid system a plus
Valid Florida driver’s license and auto insurance required
Medical Terminology Certification preferred
Must possess critical thinking and organizational skills
Must have strong communication and interpersonal skills
Must be able to work effectively in a team environment
Must be able to work autonomously and reach goals based on budgets

Preferred

Multilingual in English, Spanish and/or Creole preferred
Medical Terminology Certification preferred

Benefits

Miami Jewish Health

With an 85-year history, Miami Jewish Health has been built with a focus on tomorrow, providing access to the latest research trials, offering a comprehensive line of health services, living facilities and programs, and employing an innovative care model centered on empathy.But our purpose extends far beyond the tasks we perform. We are here to have a positive impact on someone’s life and to become better as professionals and people. We count on each other’s skills and compassion, celebrate achievements and offer peace of mind in the face of challenges. We are empathic caregivers, advocates and partners who champion the healthy aging and life goals of our patients, residents and participants.We stand for health and for a life lived to its fullest.

Founded in 1940

Miami, Florida, USA

509 employees (12 in marketing)

www.miamijewishhealth.org