Responsibilities

• Under departmental leadership, develop, maintain, and strengthen relationships exclusively with funeral home partners, positioning Aftermath’s services and value proposition effectively within this key referral channel.
• Generate high-quality referral leads, and maintain consistent, professional messaging within the funeral services community.
• Conduct outreach through a combination of virtual meetings, phone calls, and email communication to educate funeral directors and staff on biohazard remediation services and Aftermath’s capabilities.
• Proactively identify and pursue new partnership opportunities within the funeral home segment through research, networking, and data mining.
• Perform outbound outreach, including cold calling and email campaigns, to establish and grow relationships with funeral home partners.
• Present Aftermath’s services in a clear, professional manner to drive engagement and referral opportunities.
• Maintain accurate and timely records of outreach efforts and partner interactions within internal systems (e.g., Salesforce).
• Build and sustain long-term, trusted relationships with funeral home partners to support ongoing referral activity.
• Track, analyze, and report outreach activity and performance metrics on a regular basis (weekly, monthly, quarterly).

Requirements

• Ability to establish trust and maintain professional relationships with funeral home directors and staff
• Strong networking and follow-up abilities
• Ability to explain services in a concise, compelling, and sensitive manner
• Comfort with outbound calling, cold outreach, and introducing services
• Ability to identify opportunities and convert outreach into referrals
• Accurate data entry and documentation of interactions
• Clear, professional communication in phone, email, and in-person interactions
• High School Diploma or GED Equivalent

Preferred

• Experience in healthcare, funeral services, or field-based outreach
• Basic understanding of biohazard remediation services (or willingness to learn)
• Event participation or community engagement experience