Community Manager

Columbia, SC (On-site)

$46K/yr – $56K/yrMid Level2+ years expOther

Posted 6 weeks ago

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Job Summary

Own the HOA operations cycle from inspections to governance events, with tight vendor coordination and board-facing meeting management as the core ownership. Focus on execution in a resident-facing, service-delivery role that keeps common areas compliant and meetings running smoothly.

  • Board and meeting governance: organize Board, annual, and election events with agenda and stakeholder coordination.
  • Operations and vendor management: oversee vendor coordination, inspections, and adherence to HOA rules.
  • Financial savvy and adaptability: read basic financials and budgets, adjust to shifting priorities in a service-driven environment.

Job Description

Responsibilities

  • Regular inspections of common area amenities
  • Assisting with rule enforcement
  • Coordinating community vendors
  • Organizing and running the Board meetings, Annual community meetings, and Board elections.

Requirements

  • Excellent organizational abilities
  • Exceptional verbal, written, and interpersonal communication skills
  • Basic knowledge of Microsoft Office, primarily Word, Excel, and Outlook
  • 1 – 2 years in the HOA Management field is strongly preferred, however, extensive customer service skills acquired through call-center, restaurant, retail experience or similar field(s) working directly with clients is highly considered
  • Able to read financial statements and prepare budgets
  • Able to adapt to a changing environment and handle multiple priorities
  • Must be able to pass a background and credit check and have reliable transportation
  • Full in-house training to be provided
  • Occasional evening meetings required, both in-person and virtua
  • Valid Driver’s License required.

Preferred

  • 1–2 years in the HOA Management field strongly preferred.
  • Extensive customer service skills acquired through call-center, restaurant, retail experience or similar field(s) working directly with clients is highly considered

Benefits

  • health, dental, and vision insurance
  • disability
  • health spending account
  • life insurance
  • Paid vacation/holidays
  • 401K
WILLIAM DOUGLAS MANAGEMENT LLC logo

WILLIAM DOUGLAS MANAGEMENT LLC

William Douglas Management is a proactive and homeowner-experience driven firm with forty years of excellence in association management services. We are vigilantly focused on our dual goals of providing excellent association management while increasing the overall property values for our clients.We offer the type of exceptional attention to detail and responsiveness needed to keep communications flowing with board and association members alike, which is vital to a smoothly operating association. Our superior customer service has always been one of the cornerstones of our success and how we differentiate ourselves from other management firms. Our outstanding management practices are enhanced by cutting edge technology, processes, and systems. We utilize a state of the art property management software system which improves our team members’ efficiency and ability to promptly service the various needs of the association. This software also allows our client Boards to have unfettered remote access to their association records, allowing Boards to see real time data on our system such as violation letters mailed, accounts payable, delinquencies, work orders, and reporting.From our competitive vendor bid processes to our monthly financial reporting, our clients know their funds are being spent wisely.

Founded in 1980
Charlotte, North Carolina, USA
52 employees (14 in marketing)

Traffic Signals

Monthly Visitors
10.5K
Monthly Google Ads Budget
$1.8K
Traffic Source Mix
Search
30.3%
Direct
57.2%
Referral
6.8%
Social
4.6%
Paid
1%

Headcount Trend

Current headcount: ~52

Marketing Team

Marketing Team Size
14 (27% of company)
Marketing Roles Posted (Last 30 Days)
1