Community Manager

Chino, CA (On-site)

Salary Not AvailableMid Level2+ years expFull time

Posted 3 months ago

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Job Summary

Drive on-site property operations for Sun Homes communities, focusing on leasing, rent collection, and compliance with fair housing and safety policies.

  • Must-have: 2+ years in property management with supervisory experience and knowledge of fair housing laws.
  • Standout: Ability to live on-site (housing provided) and manage end-to-end leasing, repairs, and budgeting."

Job Description

Responsibilities

  • Markets models, pre-owned, and brokered homes for sale; prepares documents to list and sell homes (Essential)
  • Monitors the rent collection process including collecting, posting and depositing income from leasing of rental sites and homes, as well as collecting on delinquent debts (Essential)
  • Handles delinquencies and approves eviction proceedings while adhering to Sun's policies (Essential)
  • Monitors, codes, and approves all invoices for operating expenses and sales-related costs (Essential)
  • Resolves complaints and responds to issues in a timely manner; offers solutions consistent with guidelines (Essential)
  • Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures.
  • Manages LPPs, including repairs, leasing, sales, refurbishments, re-leasing, closing, and follow-up on service requests
  • Ensures compliance with federal, state, & local agencies that regulate fair housing laws and community operations
  • Reviews and approves/denies residency applications
  • Initiates lease renewals and rent increase letters, ensuring timely distribution

Requirements

  • High School Diploma or GED (Required)
  • Bachelor's Degree in Real Estate, Hospitality, or Business (Preferred)
  • 2 years in property management experience, including 2 years of supervisory experience (Required)
  • 6 months in prior sales and leasing experience (Required)
  • 6 months in previous experience using NetSuite (Preferred)
  • General knowledge of maintenance
  • Demonstrated leadership abilities
  • Strong organizational skills
  • Excellent verbal and written communication skills
  • Solid negotiation skills

Preferred

  • Bachelor's Degree in Real Estate, Hospitality, or Business (Preferred)
  • 6 months in previous experience using NetSuite (Preferred)

Benefits

  • Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family
  • Comprehensive Dental Plan
  • Vision Plan
  • Voluntary Health and Dependent Care Reimbursement Accounts
  • Life and Accidental Death and Dismemberment Insurance
  • Short and Long-Term Disability Coverage
  • 401(k) Plan with Sun matching contribution
  • Paid Parental Leave
  • Employee Assistance Program
  • Identity Theft Insurance
Sun Communities & Sun Outdoors logo

Sun Communities & Sun Outdoors

3.2 Glassdoor

About Us:Sun Communities and Sun Outdoors are the nation's premier provider of manufactured home communities and RV resorts. To find out more about what we have to offer, visit a community near you or contact us.Our Culture:We have built our culture around a simple customer service philosophy: The Golden Rule. We treat others the way we want to be treated. Our team is considered one of our most valuable assets, and we ensure we offer a fun and rewarding workplace!We are committed to the encouragement of personal growth and are pleased to offer opportunities for advancement to qualified individuals. Our formal training programs, on-the-job training activities, and customized development plans help support team members to accomplish their goals.Accolades:We've been ranked as a “Top 100 Workplace” by the Detroit Free Press for the past 11 consecutive years. We were also recognized as one of Fortune's Best Places to Work in Real Estate in 2022!

Founded in 1975
Southfield, Michigan, USA
741 employees (84 in marketing)
47% recommend to a friend
64% CEO approval

Traffic Signals

Monthly Visitors
213.1K
Monthly Google Ads Budget
$2.5K
Traffic Source Mix
Search
49.5%
Direct
37.6%
Referral
10.1%
Social
1.8%
Paid
1%

Headcount Trend

Current headcount: ~741

Marketing Team

Marketing Team Size
80 (11% of company)
Median Career Experience
19 years
Median Tenure
5.4 years

Funding

Total Funding
$500M
Last Raise
$500M
Post IPO Debt, 2 years ago

Funding History

  • Jan 2024
    Post IPO Debt • $500M

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