Community Manager - Provo, UT at JPMorgan Chase & Co. | Sandy, UT

JPMorgan Chase & Co.

Community Manager - Provo, UT

Sandy, UT (On-site)

Salary Not AvailableSenior LevelFull time

Posted 2 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own community engagement and partnership programs that connect clients and local organizations with Chase resources, delivering financial education and measurable local impact through events, workshops, and cross-bank collaboration.

Partnership & Program Leadership: Build and sustain nonprofit, local partner, and community relationships, translating needs into shared activity plans.
Territory and Event Ownership: Develop annual plans and execute a calendar of finance-focused outreach and workshops across in-person, virtual, and hybrid formats.
Cross-Unit Collaboration: Align with Branch Leadership, Home Lending, Commercial Banking, and JPMorgan teams to maximize local impact and referrals.

Job Description

Deliver exceptional experiences to clients, community members, and stakeholders by embodying our company values in every interaction.
Build and maintain strong community partnerships with nonprofits, local leaders, and businesses; meeting regularly engaging to understand needs, plan joint activities, and measure progress toward shared goals.
Develop and execute an annual territory plan aligned with priority customer segments and firmwide initiatives, translating strategy into clear actionable priorities and measurable outcomes.
Design and deliver outreach programs that build trust, strengthen relationships, and provide financial education for individuals, families, and business owners.
Plan and manage a community engagement calendar with a variety of events and workshop formats to keep engagement strong and drive impact.
Lead (or co-lead) financial health workshops and events, sharing practical guidance and connecting people to the right Chase experts and solutions.
Manage events from start to finish—promotion, registration, logistics, event-day execution, and follow-up—ensuring a smooth, organized, and supportive for attendees.
Collaborate across One Chase and One JPMorganChase (Branch Banking Leadership and teams, Home Lending, Business and Commercial Banking, and JPMorgan) to align goals, coordinate resources, and maximize local impact, including customer engagement and referrals.
Gather feedback and share results with local and national partners to improve programs and strengthen community engagement.
Adhere to budget, risk, and compliance requirements by using approved tools and procedures and meeting line-of-business and firmwide standards.

Proven leadership experience with the ability to influence across the firm and in the community.
Strong event coordination, project management, and organizational skills.
Ability to build authentic relationships with clients, partners, and community contacts.
Executive presence and strong presentation skills in both small and large group settings; with delivery in virtual, in-person and hybrid formats.
Self-starter with a proactive approach, excellent time management, and a passion for making a difference.
Strategic, analytical, and independent problem-solving skills.
Demonstrated ability to discover needs and connect clients and business owners to the right resources.
This role requires the ability to travel as needed for in-person community engagement, training, and business meetings.

Bilingual language skills are preferred.

We offer a range of benefits and programs to meet employee needs, based on eligibility.
comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.