Responsibilities

• Community Program Execution: Manage and execute the LegalOps Community Program, ensuring it delivers value to members and aligns with strategic goals.
• Community Site Management: Oversee the community platform—monitor interactions, encourage engagement, ensure strong site performance and traffic growth
• Events & Engagement: Plan and execute virtual and in-person events that foster connection and learning across the Onit customer base.
• Create and manage content: Develop and curate thought leadership content, with a focus on AI-related topics, across different mediums (written, audio and video). Collaborate with customers to produce member-generated content.
• Promotion & Growth: Leverage social media and multi-channel campaigns to promote community initiatives and grow membership.
• Data & Reporting: Maintain accurate membership databases and track key engagement metrics to inform strategy and improve performance.

Requirements

• Education: Bachelor’s degree in Marketing, Business, Communications, or a related field, or equivalent practical experience.
• Marketing & Content: Strong writing and storytelling skills; experience with content creation, and basic design skills (PowerPoint, web).
• Community & Events: Skilled in event planning, relationship-building, and client interaction; enjoys meeting customers and fostering connections.
• Competency with tools and AI Fluency: A love of using tech and strong competency with office, content and common marketing tools. Deep interest in AI and regular use of AI tools in work and daily life.
• Strong execution and proactive: Highly organized, efficient, and detail-oriented; a proactive problem solver.
• Communication & Collaboration: Excellent communicator with the ability to work cross-functionally and represent the community program internally and externally.
• Industry Insight: Background in legal, legal tech, or legal operations is a plus.

Preferred

• Video editing and strong design skills are a plus.

Benefits

• Health Coverage Choices: Three medical plan options, plus dental and vision, so you can choose what fits best. Employees on our HDHP plan also receive employer contribution to the HSA.
• Retirement Savings: 401(k) with a 100% match on the first 3% and 50% on the next 2% of employee contributions.
• Time Away: Flexible paid time off, 7 sick days, and 9 paid company holidays annually.
• Family Support: Exceptional paid leave for birth parents, non-birth parents, and caregivers. Onit also offers surrogacy and adoption reimbursement.
• Income Protection: 100% employer-paid life and disability insurance.
• Additional Coverage Options: Voluntary benefits including hospital indemnity, critical illness, accident, and even pet insurance.
• Tax-Advantaged Accounts: Healthcare FSA, HSA, and dependent care FSA.
• Community Engagement: One paid volunteer day each year to give back to the community.