Responsibilities

• Managing, creating, and moderating our clients' social communities
• Assist in monitoring and reporting on industry and competitive trends, campaign initiatives, and community optimization
• Assist with creation, conception, and presentation of social media strategy and integrated marketing campaigns
• Ensure channel strategy plans support overall brand goals and objectives communicated from client
• Facilitate communication with Creative Department for the creation of social media content and tone of voice for community management
• Summarize insights and listening observations to help create reports that lead to the optimization of social platforms
• Generate, manage and maintain content calendars for all social communities
• Post content in accordance with Content Calendar
• Respond to comments, when appropriate, to foster a positive community

Requirements

• 3-5 years of client-facing social media management and/or strategy experience, ideally in a creative agency setting.
• Experience managing social media channels, especially TikTok
• Passionate about TikTok and Gen Z culture
• Strong copywriting skills that can flex per demographics, platform roles & brand objectives
• Proactive approach to work
• Spreads Joy! ✨

Preferred

• Experience with F&B brands a plus!