Community Manager - Madison Hall

Winston-Salem, NC (On-site)

Salary Not AvailableSenior Level3+ years expFull time

Posted 3 months ago

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Job Summary

Lead on-site Community Manager overseeing daily operations, leasing, and resident relations for a Clemmons, NC apartment community.

  • Owns on-site operations, leasing, marketing, and resident relations.
  • Must-have: Three or more years of apartment or property management experience with Yardi or similar software.
  • Standout: Fully on-site leadership role with on-call responsibilities.

Job Description

Responsibilities

  • Oversee all daily operations, leasing, marketing, and resident relations
  • Lease apartments to qualified applicants while maintaining screening standards
  • Ensure units and common areas are market-ready and well maintained
  • Supervise, train, schedule, and evaluate on-site staff
  • Manage rent collections, delinquency follow-up, reporting, and budgets
  • Coordinate maintenance activities, vendor work, and contract oversight
  • Complete weekly and monthly operational and financial reports accurately and on time
  • Enforce company policies, Fair Housing laws, OSHA, and risk management standards
  • Maintain positive resident relationships and resolve concerns professionally
  • Ensure on-call rotation is created and respond to after-hours emergencies

Requirements

  • High school diploma or equivalent required
  • College coursework or degree preferred
  • CAM or ARM designation preferred
  • Three or more years of apartment or property management experience preferred
  • Experience with Yardi or similar property management software required
  • Excellent verbal and written communication skills
  • Ability to walk the property and climb stairs daily
  • Valid driver’s license and current vehicle insurance required

Preferred

  • CAM or ARM designation preferred
  • College coursework or degree preferred
  • Three or more years of apartment or property management experience preferred

Benefits

  • Generous apartment rental discounts
  • Medical, Dental, Life, Short‑ and Long‑Term Disability coverage
  • 401(k) with company match (100% of the first 3%, plus 50% of the next 2%)
  • 128–240 hours of PTO based on tenure, plus 11 paid holidays
  • Wellness reimbursement up to $200 annually
  • Employee Assistance Program (EAP) at no cost
  • Ongoing training, promotion, and advancement opportunities
  • New‑employee referral bonus program