Community Manager

Richmond, VA (On-site)

$55K/yr – $65K/yrMid LevelFull time

Posted 2 months ago

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Job Summary

Own and drive social presence by shaping strategy, content, and community engagement across major platforms, while monitoring sentiment and optimizing paid and organic performance.

  • Social strategy and governance across platforms to grow followers and meaningful interactions.
  • Content production and asset design to sustain audience interest across channels.
  • Listening, outreach, and measurement to report impact and inform continuous improvements.

Job Description

Responsibilities

  • Develop and implement comprehensive social media strategies to increase brand visibility and community engagement across platforms such as Facebook, Instagram, Twitter, LinkedIn, and others.
  • Monitor social listening tools to gather insights on community sentiment, trending topics, and competitor activity, adjusting strategies accordingly.
  • Create engaging multimedia content including graphics, videos, photography, and written posts using Adobe Creative Suite (Photoshop, Illustrator) and video editing tools to capture audience interest.
  • Manage social media scheduling and publishing using tools like Hootsuite and Buffer to ensure consistent presence and timely interactions.
  • Cultivate relationships with community members, influencers, media outlets, and partners through proactive outreach and public relations efforts.
  • Analyze web analytics and social media metrics via Google Analytics and other tools to measure campaign performance, optimize content strategies, and report on engagement growth.
  • Oversee paid advertising campaigns including Facebook Advertising to target specific audiences effectively while maintaining brand consistency.

Requirements

  • Proven experience in social media management, content creation, and digital marketing with a strong understanding of social media platforms’ best practices.
  • Proficiency in graphic design software such as Adobe Photoshop and Adobe Illustrator; experience with video editing is a plus.
  • Knowledge of SEO principles, keyword research, web analytics, and e-commerce integration to enhance online visibility.
  • Strong relationship management skills with the ability to engage diverse audiences through social listening and community interaction.
  • Excellent proofreading skills with an eye for branding consistency across all content types.
  • Ability to manage multiple projects simultaneously while meeting deadlines in a fast-paced environment.
  • Familiarity with social media advertising platforms like Facebook Ads Manager; experience in branding strategies is desirable.

Benefits

  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance