Community Manager

Chicago, IL (On-site)

Salary Not AvailableMid Level2+ years expFull time

Posted 2 months ago

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Job Summary

Own organic social channel operations and community engagement for a roster of brands, focusing on content publishing, trend spotting, and performance tracking.

  • Daily publishing of content and comments across brand social channels
  • Must-have: Deep familiarity with internet culture and platform nuances
  • Standout: Cross-functional collaboration with Strategy Lead and proactive trend ideas

Job Description

Responsibilities

  • Daily publishing of content and comments to brand owned social media channels
  • Active monitoring of social media activities and trends across key platforms to identify content opportunities for the agency’s roster of brands
  • Cultural participation and active engagement in the comment section
  • Keeping up to date with the latest social trends & tools, constantly bringing fresh ideas on how to use them
  • Supporting the creative and creator briefing development alongside Strategy Lead
  • Ongoing analysis, tracking and reporting performance against benchmarks/KPIs

Requirements

  • Qualifications :
  • - Chronically online and obsessed with internet culture
  • - Clear understanding of community and platform nuances
  • - Relentlessly curious about people, entertainment and pop-culture
  • - Natural collaborator who can work cross-functionally
  • - Ability to debate constructively, ask challenging questions and be solutions-oriented
  • - Strong organizational and time management skills
  • - Desire to experiment, play and produce new ways of doing things

Preferred

  • Preferred Skills :
  • - Passionate in social, creators and community building
  • - 2-3 years of experience (ideally agency) working on social channels or campaigns
  • - Strong understanding of social platforms (TikTok, Meta, YouTube, X, Reddit, Discord and Twitch) and the active subcommunities that thrive within them
  • - 1-2 years of experience building audiences and engagement via social
  • - Experience monitoring and reporting on social performance and social campaigns. A plus, using social tools such as Sprinklr, Dash, Netbase and Talkwalker.
  • - Excellent professional written and verbal communication skills
Havas Chicago logo

Havas Chicago

We are driven by our relentless quest to be Chicago's most creative company by making a meaningful difference to brands, businesses and people.Havas Chicago brings an unmatched understanding of emerging consumers’ mindsets and behaviors, and a passion for embracing tomorrow’s trends shaping business and pop culture. Part of Havas Group, a leading integrated marketing communications agency, Havas Chicago fuses an independent spirit with global scale to support the network’s mission to make a meaningful difference to brands, businesses and people. We are passionate makers, creators, disruptors, and artists who don't color inside the lines. We work smarter. Push harder. Break things. Make things. And we're always looking forward. Our belief is that the only way to change culture is to create it. And we help make our clients successful by staying one step ahead. Havas Chicago has over 400 employees and a blue-chip client roster that includes Bel Brands, Citi, Hefty, Michelin, Moen, National Association of REALTORS, Pillsbury Baking, Reynolds Consumer Products, and more.

Chicago, Illinois, USA
94 employees (43 in marketing)

Traffic Signals

Monthly Visitors
205.7K
Traffic Source Mix
Search
41%
Direct
50.3%
Referral
6.5%
Social
1.3%
Paid
0.6%

Headcount Trend

Current headcount: ~94

Marketing Team

Marketing Team Size
24 (26% of company)

Recent News