Content & Community Lead (Crypto / Web3)
stbl admin
USA (Remote)
In-houseInternshipSenior level
10 hrs ago
COMMUNITY MANAGEMENT LEAD, LUXURY LIFESTYLE
New York City, NY (On-site)
Salary Not AvailableSenior Level2+ years expFull time
Posted 2 months ago
Top 1% of applicants do these two things.
The other 99% submit and hope. You're about to do something different.
Job Summary
Own the daily oversight of luxury-hospitality social communities by responding in brand voice, curating visual storytelling, and proactively engaging followers and influencers to build a loyal audience.
- Community Stewardship: Manage comments, DMs, and inquiries across Instagram and Facebook with consistent brand tone for multiple luxury hotel clients.
- Engagement Engine: Proactively grow and sustain a high-quality community, collaborating with influencers and relevant accounts.
- Brand Health & Reporting: Monitor mentions, flag PR issues promptly, maintain distinct voices across accounts, and contribute to monthly engagement reports.
Job Description
Responsibilities
- Respond to comments, DMs, and customer inquiries across Instagram and Facebook for a portfolio of luxury hotel clients, in each client's brand voice and to the highest hospitality standards.
- Repost tagged Instagram Stories daily, curating selectively and in alignment with each brand's aesthetic.
- Engage proactively with followers, influencers, and relevant accounts to build a strong and loyal community for each client.
- Monitor brand mentions and flag any potential PR issues to the internal team promptly and with clear context.
- Maintain distinct brand voices across multiple accounts simultaneously, without letting standards slip.
- Contribute to monthly community engagement reports and work closely with account and content teams to ensure engagement is aligned with broader campaign goals.
Midnight Sunday
Midnight Sunday is a global social media, creator and production agency specialising in hospitality, travel and lifestyle.We work with leading hotel and brand teams, including global luxury and lifestyle groups, on social strategy, creator partnerships, paid media and content production - helping brands show up in ways that feel current, considered and in step with how people engage.With teams across North America and Australasia, we operate globally while building a stronger presence in Australia.From hotel openings and brand campaigns to the day-to-day rhythm of social, our focus is on work that resonates with people and supports broader brand and commercial objectives.We like work that travels well - across platforms, places and audiences
Traffic Signals
Monthly Visitors
585
Traffic Source Mix
Search
54.2%
Direct
30.4%
Referral
4.8%
Social
9.6%
Paid
1%
Headcount Trend
Current headcount: ~15
Marketing Team
Marketing Team Size
3 (20% of company)
