Community Liaison - NM/TX at OCEANS HEALTHCARE | Midland, TX

OCEANS HEALTHCARE

Community Liaison - NM/TX

Midland, TX (Unknown)

Salary Not AvailableMid Level2+ years exp

Posted 6 weeks ago

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Job Summary

Own the community-referral engine for a hospital behavioral health program, balancing outreach, education, and data-driven strategy to grow referrals and clinic utilization.

Community Engagement: Build and sustain relationships with local professionals and rural facilities to drive 1:1 referrals and mobile assessments.
Education & Reporting: Support education initiatives and keep monthly department reports to inform strategy.
Analytics & Strategy: Analyze marketing data to shape outreach tactics and referral-generation plans across the service line.

Job Description

Responsibilities

The Community Liaison (CL) is responsible for implementing the daily duties within the Community Education Plan that will provide for the establishment and maintenance of long-term community relationships with referral sources, resulting in increased utilization of hospital services.
Builds relationships with community professionals to generate referrals to Adult and/or Geriatric Psychiatry Unit Program.
Performs mobile assessments.
Makes 1:1 contact with community professionals.
Initiates strategies to generate referrals to Adult and/or Geriatric Psychiatry Unit and educates health care facilities and members in the community and rural areas.
Promotes specialty clinics in the community to highlight Adult and/or Geriatric Psychiatry Unit's program and services.
Assists the Director in the planning and implementation of education strategies.
Assists in maintaining monthly reports for department (e.g. Contact Lists, Reference Logs, Newsletters, Fax Outs, Follow-up Calls, Physician Expense Reports, etc.).
Analyzes marketing data to develop strategies.
Reports to team members information affecting community education efforts.
Performs any other duties and projects as assigned.

Requirements

Minimum of two (2) years experience in marketing or advertising, preferably in a medical or hospital environment.
Graduate of an accredited College or university with a bachelor's degree in either marketing, mass communications, business administration or equivalent experience preferred.
Knowledge of hospital operations and psychiatric programs preferred.
Strict adherence to all corporate compliance policies.
Passes age/disability/cultural sensitivity skills test, probationary and annual monitor.
Demonstrates knowledge of growth and development.
Communicates in age/disability/culturally sensitive manner to patients, patient\'s families and referral sources.
Must successfully complete CPR certification and an Oceans approved behavioral health de-escalation program.

Preferred

Knowledge of hospital operations and psychiatric programs preferred.
Knowledge of hospital operations and psychiatric programs preferred.

Benefits

Medical, Dental, Vision Coverage (Multiple Plan Options) - Eligible first of the month after 30 days.
401 (k) Retirement Savings Plan with Discretionary Company Match
Tuition Reimbursement
Daily Pay
Paid Time Off
Competitive Market Compensation
Short Term Disability, Long Term Disability
Life Insurance
Employee Assistance Program

OCEANS HEALTHCARE

3.6 Glassdoor

Oceans Healthcare is a growing behavioral health provider focused on healing and long-term recovery. Founded in 2004, Oceans provides inpatient and outpatient treatment in 48 facilities under its family of hospitals – Oceans Behavioral Hospital and Haven Behavioral Hospital – across nine states. The company consistently achieves industry-leading performance metrics on national quality and safety measurements, as determined by the Centers for Medicare and Medicaid Services (CMS) and The Joint Commission. Oceans is an industry leader and is among very few behavioral health providers to implement a companywide electronic health records system. Our organization is passionate about helping individuals attain the best possible quality of life. We are committed to caring for patients and their families with keen awareness of the importance of treating the whole person; with focus on progressive behavioral therapies; and with respect for our employees, physicians, healthcare providers and the communities we serve.

Founded in 2004

Plano, Texas, USA

912 employees (10 in marketing)

www.oceanshealthcare.com

62% recommend to a friend

70% CEO approval