Responsibilities

• Market analysis and competitive landscape to differentiate HarmonyCares services to external referral partners
• Know and educate the community on mission to provide high-quality personalized healthcare in the home
• Meet or exceed agreed-upon in-person and virtual meeting goals with key decision makers
• Understand eligibility and enrollment processes
• Provide education on and facilitate benefit enrollment and processes
• Track CRM performance demonstrating plan adherence to budgeted targets by region
• Schedule face-to-face or phone discussions with patients and caregivers to discuss eligibility for all programs
• Inform patients about alignment to CMS programs and collect voluntary alignment forms if opted in
• Answer inbound calls from patients, families, and facility staff regarding market operations
• Triage patient concerns related to care needs, scheduling or billing to the appropriate department
• Oversee and document outreach calls and meetings scheduled with external sources
• Adhere to company policies, marketing plans, and laws and requirements for referrals and patient outreach
• Comply with HIPAA privacy and security guidelines
• Maintain communication with sales leaders and local leadership and support staff
• Performs other duties as assigned

Requirements

• Bachelor’s Degree or 4+ years of B2B sales experience
• 2+ years of health care related industry sales/marketing experience
• Must maintain a valid driver’s license and good driving record
• Excellent organization, problem solving and representation of company service capabilities
• Knowledge of sales techniques and territory management
• Excellent interpersonal communication, presentation and customer service skills
• Proficiency with Microsoft Office (Word, Excel, Outlook)
• Ability to travel within assigned territory and attend sales meetings
• Excellent written and verbal communication skills
• Ability to work independently and manage multiple tasks
• Strong organizational skills
• Self-motivated and driven; able to perform at a high level after orientation

Preferred

• Not specified

Benefits

• Health, Dental, Vision, Disability & Life Insurance, and more
• 401K Retirement Plan (with company match)
• Tuition, Professional License and Certification Reimbursement
• Paid Time Off, Holidays and Volunteer Time
• Paid Orientation and Training
• Great Place to Work Certified
• Established in 11 states
• Largest home-based primary care practice in the US for over 28 years