COMMUNITY LIAISON- CENTRAL & NORTHERN JERSEY REGION at Hampton Behavioral Health Center | New Jersey, USA

Hampton Behavioral Health Center

COMMUNITY LIAISON- CENTRAL & NORTHERN JERSEY REGION

New Jersey, USA (Unknown)

Salary Not AvailableEntry LevelFull time

Posted 2 months ago

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Job Summary

Develop and own the regional referral network and educate providers on Hampton programs while coordinating cross team marketing assets and tracking performance.

Referral Relationships: Build and maintain strong relationships with physicians, discharge planners, insurance reps, and the medical community.
Marketing Materials & Insights: Help develop collateral, website content, presentations, and market analyses with the team.
Community Presence & Assessments: Facilitate level of care assessments, coordinate with insurers, and maintain active community engagement.

Job Description

Responsibilities

We are looking for an energetic and motivated Community Liaison to serve the Central & Northern Jersey Region as a contact with new and existing referral sources, while continually identifying and cultivating new referral sources that have the potential to direct prospective clients to Hampton Behavioral Health Center.
In conjunction with the other Liaisons, assists with the development and refinement of marketing materials, website content, marketing collateral, competitive analyses, standard presentations, and departmental processes, reporting, and performance metrics.
Along with the team, develops and maintains a strong and productive referral relationships, ensuring the organization is understood by the referral sources and educates them on the Hospital programs.
Liaisons assist the Director with market research activities in order to keep abreast of changing patient demographics in order to evaluate marketing and communication activities to the referral sources and community.
Community Liaisons will work as a team to develop and maintain strong business and referral relationships with physicians, discharge planners, insurance representatives and the medical community.
In order to maintain relationships with referral sources, community liaisons may need to be flexible regarding schedules for evening and weekend events.
In this role you will facilitate mobile level of care assessments for patients in other treatment settings for treatment options at Hampton Behavioral Health. This will require taking the lead in conducting level of care assessments on patients seeking evaluation for psychiatric treatment (with possible co-occurring substance abuse) Provide crisis and supportive contact with patients and families; Responsible for accurate and timely documentation; Coordinating with insurance companies for authorizations of recommended treatment.
Maintains facility’s presence in the community by regular attendance at community meetings such as SRC, PAC and mental health boards, along with other community groups as needed.
Maintain on-going relationships along with the other Liaisons by visiting each screening center on a consistent basis as designated by the Director of Community Resources.
Must possess excellent written and verbal communication skills, service excellence skills, able to work with the team on a consistent basis, and be committed to maintaining strong referral relationships.

Requirements

Bachelor degree in clinically-related field, marketing or humanities, or licensed as RN.
Minimum of 3 years experience in clinical area.
Extensive travel involved within assigned to the Central & Northern Jersey Region

Nice_to_have

Familiarity with the healthcare environment
Previous direct sales in marketing psychiatric services
Military background preferred
Familiar with personal computers

Benefits

Challenging and rewarding work environment
Career development within Hampton and UHS
On site opportunities for Continuing Education and CEU’s
Excellent Medical, Dental, Vision and Prescriptions Plans
401(k) with company match and stock purchase plans
Bachelor’s degree in marketing, clinically related field or humanities.

Hampton Behavioral Health Center

The employees at Hampton Behavioral Health Center are talented, driven professionals who provide a high level of quality mental health care. At Hampton, you will be part of an integrated team that shares the same goal of serving the needs of those suffering from mental illness and substance abuse issues.Our employees enjoy coming to work because of our culture of respect, continual learning and our commitment to service excellence. As a member of our team, you will help support our mission to provide quality behavioral healthcare services that effectively, efficiently and safely meet the needs of our patients, their families and the community.To achieve our mission, we promote our following service excellence standards:Demonstrating professionalism and excellence in everything you do.Treating everyone as a guestPracticing teamworkWith your employment at Hampton, you will enjoy an environment that fosters open and respectful communication. You will be able to express your ideas and perspectives through many outlets such as State of the Hospital meetings, department meetings, Employee Engagement Surveys, and Patient Safety Surveys.

Founded in 1986

Mount Holly, New Jersey, USA

114 employees

hamptonhospital.com/careers