Community Events Associate – Outreach & Event Marketing

Richmond, VA (Unknown)

$18/hr – $24/hrIntern/New GradFull time

Posted 5 weeks ago

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Job Summary

Own frontline community outreach and event support to build brand presence and nurture attendee relationships.

  • Community events and outreach: plan and execute local events and promotional campaigns to connect with audiences.
  • Attendee engagement: welcome guests, share information, and answer questions in a professional, friendly manner.
  • Feedback and logistics: assist with logistics, capture insights, and relay improvements to enhance event performance and customer experiences.

Job Description

  • Assist with planning and executing community events, promotional campaigns, and outreach initiatives
  • Represent clients and partner organizations at local events and community activities
  • Engage with attendees and provide information in a professional and friendly manner
  • Build positive relationships with community members, customers, and team members
  • Support event logistics including preparation, coordination, and follow-up activities
  • Help increase brand awareness through face-to-face marketing and community engagement
  • Participate in team meetings, training sessions, and campaign strategy discussions
  • Provide feedback and insights to improve event performance and customer experiences
  • Maintain a positive and professional representation of client brands
GEM logo

GEM

3.6 Glassdoor

www.the-gem.com was established in 2000 and is a privately owned outsource contact centre based in Belfast. Over the years we have established an enviable track record of delivering innovative services for market leading organisations across a wide range of geographic regions, sectors and channels. gem delivers an exceptional customer service experience through the passion of our people, who come from a broad range of backgrounds and a broad range of cultures. Employing over 600 people across our 3 facilities, gem is dedicated to delivering outstanding results for our clients and our performance has been recognised through the many industry awards we have received for recruitment, training, innovative use of technology and business development. Whether you are a client or a member of our staff, gem delivers on promises, exceeds expectations and focuses on how we can best work together to deliver an exceptional level of customer service.

Founded in 1999
Belfast, Northern Ireland, GBR
1.5K employees (99 in marketing)
70% recommend to a friend
47% CEO approval

Headcount Trend

Current headcount: ~1.5K

Marketing Team

Marketing Team Size
45 (3% of company)
Median Career Experience
13 years
Median Tenure
1.8 years
Marketing Roles Posted (Last 30 Days)
19