Responsibilities

• Assists in developing, implementing, coordinating, and maintaining community outreach programs and activities.
• Serves as a liaison between the City, residents, business owners, community groups, neighborhood associations, local non-profits, and other governmental agencies to address community concerns, issues and priorities; coordinates efforts to maintain cooperative and efficient relations; performs and coordinates conflict resolution.
• Provides information about services and programs offered by the City.
• Prepares strategies to disseminate information and elicit feedback from the community.
• Coordinates and attends community outreach events and meetings to represent the City; may serve as Master of Ceremonies at public events.
• Develops marketing materials for community outreach and public education events including social media campaigns, newsletters, press releases, brochures, flyers and other related items.
• Assists with drafting correspondence, memoranda or reports for routine to complex matters related to neighborhood or community concerns, pending issues before the City Council, state or federal legislation, or other related matters.
• Assess community needs and trends; performs research and analysis and prepares reports and recommendations on various community relations matters.
• Responds to and resolves difficult and sensitive inquiries and complaints.
• Performs related duties as required.

Requirements

• Bachelor's Degree from an accredited college or university in public relations, communications, journalism, marketing, public administration or a closely related field.
• Experience: One (1) year of experience involving the coordination of public affairs, public information, community relations or outreach activities.
• Licenses: A valid California Class C driver's license and an acceptable driving record at the time of appointment and throughout employment.

Preferred

• - Bilingual/Spanish is highly desired.
• - Experience in content creating; Adobe Illustrator, Indesign, Lighthouse and Photoshop.
• - Experience in social editing applications, social listening tools and/or how to report analytics.
• - Proficient in branding/marketing, strong writing skills, ability to research topics and skillful in proofreading writing content.