Community Engagement Manager

Metairie, LA (On-site)

Salary Not AvailableMid Level2+ years expFull time

Posted 5 months ago

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Job Summary

Drive community engagement and growth for Xplore FCU by building partnerships, promoting products, and expanding member outreach.

  • Own community outreach and partnerships to grow membership and loan referrals.
  • Must-have: proven community development, outreach, or business development experience.
  • Standout: ability to organize events and collaborate across departments to align with strategic goals.

Job Description

Responsibilities

  • Responsible for analysis of relevant statistics for business.
  • Cultivate community interest to grow membership, create loan referrals, and support strategic initiatives for the organization.
  • Drive growth in new membership, loans, and product adoption by aligning outreach with Xplore’s wide range of customer and business financial solutions.
  • Actively promote credit union products, including checking and savings accounts, credit cards, auto loans, personal loans, and digital banking services.
  • Assist employers and organizations in integrating Xplore membership benefits for their employees or communities.
  • Develop community partnerships and collaboration within our field of membership.
  • Represent Xplore Federal Credit Union by attending both business and community events.
  • Networking and public outreach including tabling, speaking engagements, company-wide volunteer events, trade shows, resources health fairs, Select Employee Group sign ups, and Chamber meetings.
  • Establish and maintain strategic collaborative relationships with partners, community members, community leaders, community organizations, and other stakeholders. Utilize this network to further strategic growth and develop the organization’s presence and reputation on the community.
  • Evaluate and Implement a Financial Wellness Program for members as well as potential members. Deliver education at schools, businesses, and within our branches.

Requirements

  • Experience: Two to five years of similar experience or related experience
  • Education: College degree
  • Interpersonal skills: The ability to motivate or influence others is a material part of the job, requiring a significant level of diplomacy and trust. Obtaining cooperation (internally and/or externally) is an important part of the job. A significant level of trust and diplomacy is required, in addition to normal courtesy and tact with both members and staff. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important, and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.
  • Other Skills: Advanced communication and interpersonal skills. Ability to collaborate as well as work independently, Advanced computer knowledge and technical awareness, Project Management/Development experience, Data analysis and Report writing experience, Business Planning, Development, and Implementation experience, and Client tracking and Vendor Management.
  • Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
      XPLORE FEDERAL CREDIT UNION logo

      XPLORE FEDERAL CREDIT UNION

      Xplore Federal Credit Union is a full-service financial institution serving the communities of Orleans, Jefferson, and St. Tammany parishes. With over 70 years of banking experience and services to fulfill all needs, Xplore is the ideal partner for financial success.Federally chartered in 1947, Xplore was organized in the cooperative spirit to provide the employees of Shell Oil Company in New Orleans with an alternative to traditional banking. Today serving as a full-service financial institution and community credit union, Xplore serves more than 9,000 members living, working, worshiping, or attending school in Orleans and Jefferson parishes.

      Founded in 1947
      Metairie, Louisiana, USA
      35 employees (1 in marketing)

      Traffic Signals

      Monthly Visitors
      6.2K
      Monthly Google Ads Budget
      $523
      Traffic Source Mix
      Search
      29.3%
      Direct
      47.5%
      Referral
      5.6%
      Social
      16.1%
      Paid
      1.5%

      Headcount Trend

      Current headcount: ~35

      Marketing Team

      Marketing Team Size
      1 (3% of company)