Responsibilities

• Manage the delivery of technical training programs for customers regarding the features, functionality, and operation of lottery systems and software products.
• Develop project schedules, work plans, and resource requirements for training and communication initiatives.
• Create and deliver effective curricula that translate learning objectives into practical knowledge and skills.
• Lead training sessions for audiences with diverse professional backgrounds and responsibilities.
• Maintain the operational status of training systems and related software used to create and manage training documentation.
• Collaborate with marketing and sales teams to develop trade and sales support materials, including the creation and/or editing of training documentation and visual presentations.
• Interpret creative direction and technical information to produce clear, compelling, and persuasive written content.
• Champion new approaches to communication and training delivery by evaluating existing processes and recommending more efficient and effective methods.
• Perform additional duties and responsibilities as assigned.

Requirements

• Bachelor’s degree required; journalism, communications, or a related field preferred.
• 3+ years of professional experience producing copy for print and/or training materials.
• Excellent written and verbal communication skills.
• Ability to manage multiple projects and work under continual, staggered deadlines.
• Strong understanding of AP style, with the ability to explain and apply its rationale.
• Proven writing and editing skills, along with effective content strategy and planning abilities.
• Proactive, self-motivated, and solutions-oriented, with exceptional attention to detail.
• Demonstrated ability to collaborate effectively across teams, paired with a creative mindset.

Preferred

• Lottery industry experience preferred.

Benefits

• Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.