Communications Specialist, Trust and Reputation, Selling Partner Services

New York City, NY (Unknown)

$83K/yr – $147K/yrMid Level5+ years expFull time

Posted 4 weeks ago

Job Summary

Own external communications and media relations for high‑stakes topics, working cross‑functionally to shape narratives, respond to inquiries, and protect Amazon’s reputation.

  • Manage media inquiries and correct inaccuracies
  • Represent Amazon as a spokesperson and build strong media relationships

Job Description

Responsibilities

  • Monitor, assess, escalate, and resolve a variety of situations occurring simultaneously with excellent judgement
  • Dive deeply with internal teams to understand how their businesses work
  • Formulate a clear point of view on complicated issues and create concise, well-written statements
  • Build and maintain relationships with key media outlets/reporters
  • Manage incoming media inquiries, correct inaccuracies, and lay groundwork for future story development
  • Pick up the phone to speak with reporters to get more information, educate them on key topics and push back on inaccurate information
  • Effectively represent Amazon as a spokesperson
  • Help manage external PR firms as necessary

Requirements

  • 5+ years of recent professional communications or public relations experience
  • Bachelor's degree in communications, public relations, or a related field

Preferred

  • Experience working independently with minimal supervision
  • Experience working in a fast-paced and ambiguous environment, or experience communicating results to senior leadership
  • Experience with fast moving or negative media cycles
  • Strong attention to detail, bias for action, and the ability to understand the nuance of complex business topics
  • Strong judgment and ability to make decisions in real-time

Benefits

  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parantal leave
  • Learn more about our benefits at https://amazon.jobs/en/benefits.

Salaries

Posted range

$83K/yr – $147K/yr

Taken straight from the job posting.

See all Amazon.com salaries