Responsibilities

• The Communications Specialist supports the Medicare Broker Marketing and Communications teams with both operational and generalist responsibilities across Marketing and Communications workstreams.
• The Communications Specialist will execute templated broker email communications, support development of flyers and presentations, support website content updates and uploads, contribute to reporting activities, and assist with communication tools and processes.
• This person plays a key part in the setup, execution, and delivery of broker-facing communications and related processes, with a focus on Medicare Advantage, Medicare Supplement, and ancillary products.

Requirements

• 1–3 years of hands‑on experience in marketing, communications, journalism, or digital content roles.
• High proficiency in Microsoft Word, PowerPoint, Adobe and Excel.
• Must reside in New York City, NY; Hartford, CT; or Wellesley, MA, as well as be willing to work a hybrid schedule in the local office.
• Willingness to travel up to 10% of the time.

Preferred

• Previous experience creating or deploying templated communications through an email marketing platform (e.g., Acoustic, Salesforce Marketing Cloud, HubSpot, Constant Contact).
• Strong technical aptitude; comfortable learning new tools, platforms, and processes quickly.
• Excellent organizational skills and the ability to juggle multiple tasks, requests, and deadlines while maintaining high quality.
• High attention to detail, especially for proofreading, formatting, and quality control.
• Demonstrated ability to collaborate effectively across teams and communicate clearly.
• A proactive, growth‑minded approach — someone who actively seeks opportunities to learn the business, build relationships, and take on new responsibilities.
• Experience in healthcare, insurance, Medicare, or other regulated industries.
• Familiarity with Medicare Advantage, Medicare Supplement, and ancillary products.
• Experience with reporting tools or dashboards (Tableau, advanced Excel functions).
• Experience with Teams, SharePoint, or Miro for collaboration and workflow management.
• Basic knowledge of HTML.
• Demonstrated ability to adapt quickly, support operational workflows, and manage multiple concurrent projects.

Benefits

• Affordable medical plan options
• a 401(k) plan (including matching company contributions)
• an employee stock purchase plan
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility
• For more information, visit https://jobs.cvshealth.com/us/en/benefits