Communications & Outreach Specialist

USA (Remote)

$45K/yr – $50K/yrMid Level2+ years expFull time

Posted 2 weeks ago

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Job Summary

Own the development and execution of targeted SMS and email campaigns to drive membership growth, retention, and engagement across multiple markets, collaborating with marketing and operations to refine messaging, timing, and channels.

  • Lead multi-market campaign strategy and execution for digital communications
  • Coordinate PR and media outreach including press releases and story pitching
  • Analyze performance data and translate insights into messaging optimizations

Job Description

Responsibilities

  • Develop and implement targeted SMS and email communication strategies supporting membership growth, retention, promotions, operational messaging, and community engagement.
  • Evaluate campaign objectives and determine appropriate messaging structure, audience segmentation, delivery timing, and communication channel utilization.
  • Adapt corporate and regional marketing strategies into location-specific communications that align with brand standards and local market needs.
  • Collaborate with marketing leadership and operational teams to identify communication priorities and campaign opportunities.
  • Recommend communication strategies based on audience engagement trends, campaign performance, and business objectives.
  • Write and distribute press releases announcing new club openings, leadership hires, awards, and other company milestones across all Fit Fusion markets.
  • Research and maintain a working knowledge of the media landscape, local business climate, and community priorities in each market Fit Fusion operates in to inform outreach strategy.
  • Develop and maintain organized media pitch lists, identifying relevant journalists, outlets, and reporters covering fitness, business, and local community news.
  • Pitch story ideas, press releases, and company news to journalists and media outlets, tailoring outreach to each reporter's beat and audience.
  • Follow up proactively on media pitches to maximize response rates and press coverage opportunities.

Requirements

  • 2+ years of experience managing marketing communications, email marketing, digital messaging campaigns, or related marketing initiatives preferred
  • Experience developing and optimizing communication campaigns across multiple audience segments
  • Strong understanding of digital communication strategy and audience engagement best practices
  • Ability to analyze campaign performance data and translate insights into communication improvements
  • Strong written communication, editing, and messaging development skills
  • Experience with email marketing platforms, SMS marketing systems, or marketing automation tools preferred
  • Strong organizational and project management skills
  • Proficiency in Microsoft Office and Google Workspace
  • Ability to independently manage multiple communications initiatives and deadlines
  • Comfortable working remotely and collaborating across departments

Benefits

  • Paid time off
  • paid holidays
  • health, dental, vision
  • Peak Results membership
  • employee discounts
Crunch Fitness - Fit Fusion LLC logo

Crunch Fitness - Fit Fusion LLC

Established in 2024, Fit Fusion consists of six partners who bring a wealth of experience to the fitness industry. With specializations in real estate, product development, and programming, our mission is to deliver an outstanding experience to members and to achieve excellence in operations across all our Crunch Fitness locations.

Founded in 2024
Noblesville, Indiana, USA
62 employees

Traffic Signals

Monthly Visitors
2.1K
Traffic Source Mix
Search
7.6%
Direct
78.2%
Referral
5.1%
Social
7.6%
Paid
1.5%

Headcount Trend

Current headcount: ~62

Marketing Team

Marketing Roles Posted (Last 30 Days)
1