Responsibilities

• Lead the Communications team in developing and executing comprehensive communication strategies
• Develop organizational brand positioning, messaging architecture, and voice guidelines
• Oversee production of multimedia content, including videos, graphics, podcasts, and written materials
• Manage social media, website, newsletters, and all public-facing communications channels
• Serve as organizational spokesperson and manage crisis communications during emergencies
• Coordinate with Marketing Officer to provide creative assets supporting recruitment campaigns
• Cultivate media relationships and position leadership as thought leaders in humanitarian coordination
• Direct content strategy supporting fundraising campaigns and donor communications
• Ensure brand consistency across all channels and organizational materials
• Monitor performance metrics and optimize strategies based on engagement data
• Manage communications budget and allocate resources across team priorities
• Report to Executive Director and Board on communications performance and strategy
• Lead quarterly strategic planning and integrated campaign coordination with the Marketing team

Requirements

• Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or related field
• 7+ years progressive communications experience with 3+ years in leadership roles
• Proven track record in developing and executing multi-channel communication strategies
• Experience managing creative teams and coordinating cross-functional initiatives
• Strong background in nonprofit, humanitarian, or mission-driven organizations preferred
• Demonstrated success in building organizational reputation and managing public relations
• Experience with crisis communications and rapid response situations
• Portfolio demonstrating strategic communications leadership and measurable results
• Proficiency with communications tools, analytics platforms, and content management systems
• Time Commitment: at least 10 hours per week.

Preferred

• Experience communicating complex humanitarian coordination to diverse global audiences
• Track record of developing and leading integrated campaigns with measurable impact
• Experience working with Slack-based platforms or tech-enabled humanitarian coordination