Responsibilities

• Strategic Content Creation, Storytelling & Brand Management (40%)
• Spend regular time on the Cultural Trail and with Pacers Bikeshare, proactively identifying stories, capturing photo and video content, and documenting the people, places, and moments that bring the organization's mission to life.
• Own the organization's social media content, including photography, videography, copywriting, publishing, and community management.
• Lead the organization's email content through Mailchimp, including newsletters, event promotions, and audience segmentation.
• Collaborate with the Advancement team to develop storytelling that reflects ICT's mission, impact, and future vision.
• Develop and maintain a library of photography, video, graphics, testimonials, and other storytelling assets.
• Digital Communications & Marketing (30%)
• Lead organization-wide marketing strategy to increase awareness, strengthen public perception, and deepen engagement.
• Develop and manage an integrated communications and editorial calendar across social media, email, web, media relations, and campaigns.
• Manage the strategy, execution, and performance of paid digital advertising across Meta and other platforms.

Requirements

• Bachelor’s degree in communications, marketing, journalism, or a related discipline.
• 3-5 years of relevant experience leading communications, marketing, storytelling, public relations, or related fields, preferably within a civic or nonprofit organization.
• Ability to manage multiple projects simultaneously while meeting deadlines.
• Exceptional writing and editing skills across multiple formats and audiences.
• Strong organizational and project management abilities with excellent attention to detail.
• Demonstrated proficiency with Canva, CapCut, Edits, and other visual content creation tools to design polished graphics, presentations, marketing materials, videos, and digital communications.
• Experience using Meta Business Suite, Google Analytics, Hootsuite, Mailchimp and Wordpress.
• Ability to build trusted relationships across teams, partners, media, and stakeholders.
• Flexible, collaborative, and solutions-oriented.
• Ability to ride a bicycle or willingness to learn. (ICT offers access to adaptive bikes for those who are more comfortable with alternative mobility options.)

Preferred

• Experience with fundraising, donor stewardship, and mission-driven communications preferred.

Benefits

• ICT offers a comprehensive benefits package, including health, dental, and vision insurance, retirement plan with employer match, flexible work environment, company-paid holidays, paid parental leave, and generous paid time off. A full benefits package will be shared upon request or during the interview process.