Communications Manager

Somerville, MA (Remote)

$99K/yr – $145K/yrMid Level8+ years expFull time

Posted 4 weeks ago

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Job Summary

Own the internal and system-wide communications for a large health system, turning priorities into clear, multi-channel messages with leadership visibility.

  • Cross-Functional Coordination with central Marketing & Communications to align enterprise messaging.
  • Storytelling and Content Engine to surface clinical excellence, research, and educational wins.

Job Description

Responsibilities

  • Communication Planning and Execution: Implement comprehensive communication plans that support the Neurosciences Institute, Department of Neurology, and Department of Neurology. Ensure alignment with enterprise goals and institutional change efforts.
  • Content Creation and Management: Develop and manage content for various communication channels, including email, newsletters, town halls, and intranet content. Ensure content quality, message consistency, and alignment with institutional priorities.
  • Internal Communications Excellence: Champion internal communications as a strategic enabler of engagement, operational clarity, and cultural alignment. Establish best practices, including message calendars, multi-channel distribution, tone and voice standards, and leadership visibility protocols.
  • Department and Institute Storytelling: Identify and elevate stories that showcase clinical excellence, groundbreaking research, educational innovation, and faculty achievements. Collaborate with creative and content teams to produce engaging narratives.
  • Executive and System Leadership Engagement: Translate system priorities into effective departmental communications. Communicate institutional messages with clarity and credibility.
  • Cross-Functional Coordination: Collaborate closely with central Marketing & Communications teams to ensure cohesive messaging, reduce duplication, and maximize impact. Participate in cross-enterprise campaigns and initiatives.
  • Measurement and Continuous Improvement: Use data and stakeholder feedback to refine strategy and drive iterative improvements.
  • Other duties as assigned.

Requirements

  • Bachelor’s degree in Public Relations, Communications, Journalism, or related field required.
  • 8+ years of experience in communication, with a proven track record of developing and executing successful communication strategies required
  • 2+ years in a leadership role
  • Demonstrated experience within a healthcare environment, preferably an academic medical center or large health system.
  • Proven expertise in internal engagement, change management, and storytelling.
  • Strong project management skills with the ability to prioritize and deliver under tight deadlines in a matrixed organization.
  • Exceptional writing, editing, verbal communication, and interpersonal skills.

Benefits

  • comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.
Mass General Brigham logo

Mass General Brigham

Mass General Brigham is an integrated academic health care system, uniting great minds to solve the hardest problems in medicine for our communities and the world. Mass General Brigham connects a full continuum of care across a system of academic medical centers, community and specialty hospitals, a health insurance plan, physician networks, community health centers, home care, and long-term care services. Mass General Brigham is a nonprofit organization that is committed to patient care, research, teaching, and service to the community. In addition, Mass General Brigham is one of the nation’s leading biomedical research organizations and a principal teaching affiliate of Harvard Medical School.

Founded in 1994
Somerville, Massachusetts, USA
13K employees (239 in marketing)

Traffic Signals

Monthly Visitors
4.9M
Monthly Google Ads Budget
$23.4K
Traffic Source Mix
Search
34.8%
Direct
60.6%
Referral
3.8%
Social
0.4%
Paid
0.2%

Headcount Trend

Current headcount: ~13.1K

Marketing Team

Marketing Team Size
180 (1% of company)
Median Career Experience
20 years
Median Tenure
4.4 years
Marketing Roles Posted (Last 30 Days)
3

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