Responsibilities

• Develop and execute strategic communications for the product organization, with support concentrated on the SVP CX Product Management role; build messaging aligned to Cisco CX outcomes and priorities, engage with customers, partners, industry professionals, and employees.
• Produce employee-facing communications (e.g., organizational messages and All Hands meetings) and external content for executive leadership (e.g., keynote presentations, customer and partner executive briefings, thought leadership content).
• Work with product management teams to articulate our value proposition and deliver it as a narrative in the form of presentations, messaging documents, blogs, and more.
• Work closely with CX People & Communities to drive internal communications around group-wide initiatives and programs.
• Partner with central communications teams to align messaging and content and amplify relevant stories.

Requirements

• Bachelor’s degree in Communications, Business, Marketing or related field
• 10+ years in executive/internal/external communications
• 5+ years supporting senior executives
• 5+ years independently leading cross functional projects and communications.
• Ability to translate multi-dimensional content into simple and relatable concepts using tools such as PowerPoint, Video, AI Tools and/or scripting

Preferred

• Communications professional with a proven track record to craft compelling messages that tell powerful stories and elevate the profile of executives or functional areas.
• Content development partner and are able to understand the audience and adapt messaging as needed.
• Solid understanding of the tech sector and are adept at using the tools to reach and engage with various audiences
• You have experience building positive relationships with a highly matrixed group of stakeholders and understanding the executive's function and business strategy.

Benefits

• U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance.
• Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
• U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies: 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees; 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness; vacation and sick time allowances; volunteer days; and other leave options as needed.
• For non-sales roles, employees are eligible to earn annual bonuses subject to Cisco’s policies. Sales roles have incentive pay structures based on revenue attainment and targets.