Responsibilities

• Content and Learning & Development Support
• Partner with SMEs and functional leads to translate complex processes into clear, audience-appropriate content
• Design and develop learning experiences — e-learning modules, facilitator guides, job aids, and microlearning — applying instructional design principles to ensure content is engaging and outcome-aligned
• Assist in maintaining Learning Management System (LMS) organizing and uploading content, as well as tracking and reporting on usage metrics.
• Coordinate scheduling and logistics for live and virtual training sessions, including facilitator prep and post-session follow-up
• Leverage AI tools to increase efficiency across writing, research, and content development workflows
• Support new tool and process rollouts with adoption-focused training materials
• Maintain content libraries, document templates, and version control
• Manage training calendars (i.e. - Focus Fridays) with communicate guidelines and calendar holds

Requirements

• Bachelor's degree
• 2+ years in a corporate environment supporting L&D processes, content development, MarCom activities, event coordination, or related functions
• Strong writing skills across formats — training materials, internal communications, marketing content, and documentation
• Experience with project coordination: managing multiple priorities, tracking deadlines, and keeping cross-functional stakeholders aligned
• Comfortable working in ambiguous environments — able to build structure, define processes, and move work forward without a clear playbook
• Proficiency with Microsoft Office and working knowledge of AI tools
• Ability to analyze feedback and program data and translate findings into actionable recommendations

Preferred

• Familiarity with instructional design principles or prior experience supporting L&D programs
• Experience with a learning management system (LMS)
• Event coordination experience

Benefits

• Medical
• Dental
• Vision
• Bonus
• PTO
• 401K