Communications & Engagement Manager

Hesperia, CA (On-site)

$55K/yr – $65K/yrMid Level5+ years expFull time

Posted 4 months ago

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Job Summary

Drive Cohere Life’s communications and engagement for the Community Engagement Manager role, shaping brand messaging and resident programs across print, digital, and events.

  • Must-have: Five+ years in professional communications in hospitality/non-profit or related field.
  • Standout: Leads, mentors, and manages vendor partnerships for branding and events.
  • Standout: Proficiency with WordPress, Mailchimp, and Adobe Creative Suite.

Job Description

Responsibilities

  • Lead communications initiatives and outreach activities.
  • Lead on-the-ground delivery of the brand promises.
  • Support the executive director and eventually the operations manager by drafting messaging and materials that share the community's values and enhance the Cohere and Silverwood brands.
  • Write copy using Associated Press Style and the Cohere voice that aligns with Silverwood’s unique brand. Craft appropriate copy to support the type of messaging needed.
  • Produce eblasts that support the timely dissemination of operation and engagement information.
  • Manage technical execution of digital communications, including eblasts, blog posts, website updates and page builds, event registration platforms, etc.
  • Ensure the resident website is user-friendly. Provide technical support to Cohere staff.
  • Manage vendor partners to design and produce print collateral for various projects.
  • Manage production of annual mailing; curate content; edit copy; and coordinate designers.
  • Ensure staff and partners maintain brand standards and trademark compliance.

Requirements

  • A minimum of five years of progressively responsible professional communications experience in hospitality, event management, recreation management, non-profit management or related field with transferable skills required.
  • Experience writing compelling copy in Associated Press (AP) Style
  • Confident working in CMS and email marketing platforms
  • Effective contract negotiation and vendor relationship management
  • Participated in the budget-creation and budget-management process
  • Effective communication, motivation, cooperation, and conflict resolution
  • Experience with web-based platforms including WordPress, Mailchimp, and Survey Monkey
  • Comfort with Adobe Creative Suite, including Photoshop, Illustrator, and Acrobat Pro
  • Proficient in Microsoft products, including Word, Excel, PowerPoint, Outlook, Teams, and SharePoint

Preferred

  • A bachelor\'s degree in a related field preferred but not required.

Benefits

  • 401(k)
  • Dental Insurance
  • Health Insurance
  • Vision Insurance