Communications & Engagement Lead

Bridgewater, NJ (Hybrid)

$80K/yr – $110K/yrSenior Level5+ years expFull time

Posted 6 weeks ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own the broker and client engagement engine by shaping partnerships, enrollment strategy, and cross-functional delivery to drive measurable enrollment and revenue impact.

  • Partnership & Channel Ownership: Lead sales-aligned partnerships to boost revenue and deepen broker and client engagement.
  • Enrollment Strategy: Create enrollment and communication programs tuned to customer, broker, and business needs.
  • Delivery & Performance: Guide implementation and enrollment execution with timelines, quality standards, and outcomes in mind.

Job Description

Responsibilities

  • Lead strategic partnerships with sales teams to drive revenue growth and enhance broker and client engagement.
  • Create tailored enrollment and communication strategies aligned to customer, broker, and business needs.
  • Oversee implementation and enrollment execution to ensure alignment with timelines, quality standards, and expected outcomes.
  • Manage ongoing performance by monitoring participation, pipeline activity, and case results to ensure consistent success.
  • Develop sales partner capabilities through training, coaching, and guidance on products, enrollment strategies, and market positioning.
  • Coordinate cross-functional resources, enrollment logistics, and platform solutions to support effective and seamless delivery.

Requirements

  • 5+ years of experience in product, sales, marketing, or wholesaling in insurance industry (internal, external or combination)
  • Bachelor's degree or equivalent of experience and education
  • Excellent presentation skills
  • Thorough knowledge of and proven ability to demonstrate sales and marketing principles and practices

Preferred

  • Demonstrate strong product expertise and the ability to work independently with clear, concise communication.
  • Apply a results-driven, strategic, and data-informed approach, leveraging critical thinking, consultative skills, and a strong customer and broker focus.
  • Build and influence strong relationships while driving outcomes through collaboration and effectively guiding others to achieve results.

Benefits

Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more!

MetLife logo

MetLife

3.9 Glassdoor

We live in a time of unprecedented change. A time when economies, regulations, and social safety nets are all in flux.Customers around the globe have told us they’re overwhelmed by the pace of change and are looking for a trusted partner to help them manage life’s twists and turns.MetLife is committed to being that partner. That’s why we’re transforming our business: Delivering greater value for the people we serve by becoming a simpler, more focused, and future-facing company. We’ll be introducing new ways to meet our customers’ evolving needs, with flexible products; simpler, more intuitive experiences and a range of new services. MetLife. Navigating life together.For customer service: https://www.metlife.com/support-and-manage/contact-us/For social media notices: https://www.metlife.com/about-us/terms-and-conditions/social-media/MetLife, Inc. (NYSE: MET), through its subsidiaries and affiliates (“MetLife”), is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 markets globally and holds leading positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.

New York, New York, USA
43K employees (1,042 in marketing)
75% recommend to a friend
88% CEO approval

Traffic Signals

Monthly Visitors
5M
Monthly Google Ads Budget
$204.6K
Traffic Source Mix
Search
22.2%
Direct
60.4%
Referral
16.7%
Social
0.1%
Paid
0.6%

Headcount Trend

Current headcount: ~43.2K

Marketing Team

Marketing Team Size
845 (2% of company)
Marketing Roles Posted (Last 30 Days)
4

Funding

Total Funding
$500M
Last Raise
$500M
Post IPO Debt, 2 years ago

Funding History

  • Jun 2024
    Post IPO Debt • $500M

Recent News