Responsibilities

• Develops and systematically updates an overall integrated communications strategy to support the City's strategic plan.
• Creates and maintains communication programs and initiatives to ensure public and internal awareness and understanding of key City initiatives and current projects.
• Proactively identifies opportunities to leverage a range of outreach tools and technology to connect with residents and enable interdepartmental collaboration.
• Manages City's social media presence, including engaging with customers both proactively and responsively as necessary.
• Develops effective working relationships with key stakeholders, elected officials, community groups, media contacts, and City departments.
• Assists with responses to requests and questions from elected officials, media, and community members.
• Collaborates with the Information Technology Department to develop and maintain the City's website.
• Coordinates Citywide external communications and ensures message clarity and consistency.
• Manages media relations for the Office of the Mayor and other City departments as appropriate, including writing and editing press releases.
• Develops content and drafts for print materials, correspondence, reports, and advertising for all audiences.