Communications and Creative Content Lead at MANNA FoodBank | Mills River, NC | $23/hr – $26/hr

MANNA FoodBank

Communications and Creative Content Lead

Mills River, NC (Hybrid)

$23/hr – $26/hrMid LevelFull time

Posted 2 months ago

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Job Summary

Own the end to end content engine for MANNA with a focus on multimedia production, social engagement, and mission storytelling across newsletters, website content, and donor communications.

Creative production and design: capture assets, produce photos and videos, and craft copy for external communications and fundraising.
Content operations: organize archives, manage workflows in Monday.com, and own monthly newsletters and social content across channels.
Audience engagement: monitor channels daily, grow email open rates, and support programs, Helpline, and grant reporting with timely, mission-aligned messaging.

Job Description

Responsibilities:

Attend community markets and other public-facing spaces on behalf of MANNA to capture digital assets, such as video, still photography, audio, etc., to produce new visual and written content monthly.
Daily monitor and respond to external audiences via MANNA’s social media channels and online platforms.
Create custom content needed (photos, videos, copy, graphics, etc.) for a variety of communications, reporting, and compliance needs. Prepare content for donor engagement and fundraising initiatives.
Lead and prepare programmatic communications with the Communications Manager.
Organize and manage our image and video archive.
Provide content as needed to support all organizational departments.
Create compelling graphic designs to support MANNA’s communication efforts, including newsletters, brochures, social media posts, event materials, email campaigns, presentations, fundraising collateral, website visuals, signage, and print advertisements. Ensure all designs align with MANNA’s brand standards and effectively convey the organization’s mission and impact.
Collaborate with outside vendors for graphic design requests
Manage, create and produce monthly Fresh News email newsletter, blog posts, and social media content.
Support the Volunteer Manager with the creation of the quarterly HeartBeet Bulletin email newsletter.

Requirements:

Education/Experience: A range of education, training, certifications, and experience will be considered for this position.
This range could include a High School diploma or equivalent, combined with four+ years of relevant and successful work experience, and up to a four-year degree with two to three years of successful work-related experience.
Fields of experience can include administrative support, customer service, social media management and digital marketing, or nonprofit experience.
Demonstrated ability to learn and navigate technology and databases.
Demonstrated proficiency in working with social media platforms.
Experience with basic web platforms (WordPress preferred).
Demonstrated decision making skills and sound judgement regarding creating externally facing content.
Successful experience in photo and video production.
Proven ability to work remotely with some office time, work to deadlines and manage multiple priorities.
Strong interpersonal, written, and verbal communication skills
Exceptional communication skills to engage with a diverse group of key stakeholders and staff.
A commitment to the mission of MANNA FoodBank in the work toward ending hunger in Western North Carolina
Proof of current, valid Driver’s License, auto insurance, use of a personal vehicle and clean MVR

Preferred:

Bilingual Spanish/English proficiency is preferred
Familiarity with photography, still photo editing, and video editing
Training or familiarity with principles of project management, especially with tools such as Monday.com
Portfolio of creative samples

Benefits: