Responsibilities

• Serves as the primary coordinator for communications projects, ensuring work progresses efficiently from planning through execution.
• Collaborates with City departments to identify communications opportunities and develop effective messaging strategies.
• Coordinates and prioritizes multiple communications projects simultaneously while balancing competing priorities and deadlines.
• Develops engaging digital content across websites, email newsletters, social media platforms, YouTube, and emerging communications channels.
• Maintains the City's websites by ensuring content is accurate, timely, accessible, and user focused.
• Develops and maintains editorial calendars supporting proactive communications planning.
• Supports public information efforts during emergencies, service interruptions, major events, and other time-sensitive situations.
• Serves as the communications liaison for City departments, building relationships that encourage proactive planning, collaboration, and effective storytelling.
• Coordinates development of graphics, publications, presentations, advertising, signage, and other communications materials.
• Collaborates with other communications staff to develop integrated multimedia communications.

Requirements

• Bachelor's degree in Communications, Journalism, Public Relations, Marketing, Mass Communications, Digital Media, Graphic Design, or a closely related field.
• Four (4) years of progressive professional experience in communications, journalism, marketing, public relations, public information, or a related field; or an equivalent combination of education, training, and experience.
• Excellent writing, editing, proofreading, and storytelling skills.
• Experience coordinating communications projects with multiple stakeholders and competing priorities.
• Experience creating content for websites, social media, email marketing, print publications, and other digital communications platforms i.e. multimedia production, graphic design and photography
• Working knowledge of media relations and public information practices.
• Proficiency with Adobe Creative Cloud, Canva, Microsoft 365, website content management systems, and digital communications tools.
• Strong knowledge of AP Style and communications best practices.
• Experience using analytics to evaluate communications effectiveness.
• Excellent interpersonal, presentation, facilitation, and relationship-building skills.

Preferred

• Experience working in municipal government or another public-sector organization.
• Experience coordinating cross-functional communications projects.
• Experience with crisis communications or emergency public information.

Benefits

• comprehensive benefits package that includes health, prescription, vision, dental insurance (low cost for employee coverage based on full participation in Wellness Program), life insurance, long-term disability, vacation and sick leave, paid holidays, tuition reimbursement, FSA, EAP, Education Incentive Pay, and a defined benefit retirement plan (South Carolina Retirement System).