Responsibilities

• The Communications Coordinator works as part of the development team, with supervision from the Development & Communications Manager, to lead CHOICES' digital presence, media relations, and marketing efforts.
• This position maintains and redesigns CHOICES' website, manages social media and email marketing, coordinates media relations, and executes marketing plans and vendor relationships across clinics and service lines.
• This role also supports community engagement and leads the Memphis volunteer program.
• This position may be hybrid, with in-person work required.
• Digital & Social Media
• Ensure an active, on-brand, consistent social media presence across CHOICES' digital platforms, in coordination with the Social Media Specialist
• Support monthly email marketing campaigns in coordination with the Development & Communications Manager, including graphic design
• Make website updates aligned with organizational strategy; lead comprehensive redesign of the CHOICES website
• Track and analyze social media, email marketing, and website analytics to inform strategy
• Marketing & Brand

Requirements

• High school diploma or equivalent required; Bachelor's degree preferred
• 2 years of overall professional experience required, with 1-2 years in communications and/or marketing preferred
• Supportive of comprehensive reproductive and sexual healthcare, including abortion care, midwifery, and gender-affirming care.
• Proficient in WordPress, Google Suite, Microsoft Office, data entry, and spreadsheet management
• Knowledge of social media platforms (Facebook, Instagram, Twitter, LinkedIn, TikTok, YouTube)
• Basic graphic design skills and/or experience with tools like Canva, Adobe Creative Suite
• Familiarity with communications and public relations best practices and current trends
• Strong written and oral communication skills
• Effective at working with others to achieve common goals
• Skilled at cultivating strong relationships internally and externally

Preferred

• Experience handling media inquiries and supporting spokesperson or interview preparation
• Familiarity with grant compliance requirements as they relate to marketing and patient communications
• Experience leading or contributing to website redesign projects, including familiarity with UX/content planning
• Experience managing vendor relationships and monitoring contracted services or campaigns
• Prior experience supervising or coordinating volunteers
• Basic video editing experience
• Experience in reproductive health, healthcare, or social justice sectors
• Understanding of the post-Dobbs reproductive healthcare landscape