Responsibilities

• Own request intake to ensuring briefs are complete and coordinate feasible timelines with content manager before work begins.
• Maintain the content calendar, track progress, and proactively resolve schedule risks and dependencies.
• Build and support publishing content in our CMS and email tools, including formatting, metadata, and link QA.
• Create and maintain SOPs, checklists, and templates that reduce content errors and improve speed.
• Coordinate reviews and approvals, driving follow-ups and keeping collaborators aligned.

Requirements

• At least 1–3 years experience with content production and coordination for internal and external content publishing.
• An organized, meticulous approach to scheduling and building efficiencies to map, refine, and produce content processes and SOP documentation.
• Key content production skills including: clear and concise written and verbal communication, general copy editing, as well as accuracy and attention to detail for digital text and visual content.
• A growth mindset eager to learn new tools and systems to level up the experience for WPN retailers and content partners.
• Proficiency with content management systems and maintaining a content production calendar.
• Excitement for facilitating tabletop gaming and retail experiences for global brands.

Preferred

• Practical knowledge of tools and automation platforms for content management and tracking workflows.
• Experience with Smartsheet and/or Confluence project management software plus Contentful and/or Braze content platforms.
• Familiarity with Wizards of the Coast brands including Magic: The Gathering and Dungeons & Dragons and their related in-store play.

Benefits

• Health & Wellness
• Time Off to Recharge
• Financial Well-being
• Life & Family Support
• Volunteer and Community Initiatives
• Learning & Development
• Exclusive Perks