Responsibilities

• Provide guidance and direction to location leadership in order to effectively and profitably manage the business, finances, marketing, customer growth, and people resources
• Provide direction and assistance with short-term planning as well as the achievement of annual sales revenue, production targets, and Profit & Loss (P&L) goals
• Foster a sense of ownership in the location and pride in the staff, manage costs in a disciplined manner, and encourage profitable case volume growth
• Manages location management at multiple locations and multiple lines of business within the Funeral Home industry
• Work with Market Leadership to understand long-term and short-term business goals and operational priorities in order to provide guidance to location leadership
• Provides advice, guidance, and approves annual business plans, budgets, financial, production, and revenue goals
• Accountable for monitoring and achieving annual financial goals within Area of Responsibility (AOR)
• Responsible for transferring financial knowledge and how daily activities impact financial outcomes to location leadership to facilitate making appropriate sustainable business decisions

Requirements

• High School Diploma or equivalent required
• Technical schooling diploma Funeral Services/Mortuary Science preferred
• Bachelor’s degree in Mortuary Science where required by state law
• Pursuing an Associate’s Degree in Finance, Marketing, Business or related discipline strongly preferred
• Applicable state Funeral Director licensure required
• At least eleven (11) years industry experience with progressively increased customer facing responsibilities
• At least six (6) years experience managing people and effectively managing budgets and expense control required
• Knowledge of industry competitive pricing, demographic patterns, and market competition