Responsibilities

• Support the Client Experience Lead and/or the Account Director by serving as a client contact, building and maintaining trusted relationships and advocating for client needs to ensure expectations are consistently met across internal teams.
• Understand client business objectives and provide strategic guidance to align internal efforts with client goals, identifying opportunities to add value.
• Manage high-volume, complex media projects effectively.
• Collaborate across teams to deliver multiple media and media technology projects on time and within scope.
• Facilitate cross-functional integration between Media, Creative, and client teams.
• Serve as a champion for process adherence and any other governance related work, while maintaining flexibility in a fast-paced environment.
• Lead internal status meetings to track project progress and ensure alignment.
• Work closely with internal leads to support the development of external status reports.
• Demonstrate strong problem-solving skills with a keen eye for detail.
• Foster knowledge sharing and communication across teams to ensure all key stakeholders are informed on project tasks.